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About the Role

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience – starting at the front desk. As a patient service specialist, you’ll manage both the patient side and business side of our center, making a significant impact on every patient’s care experience.

Responsibilities

• Greet and register patients, providing information about their visit and next appointment.
• Schedule patient appointments in person and via phone.
• Communicate regularly with attorney offices, insurance companies, translation companies, market operational leaders, and the business development team.
• Collect patient co-pays, manage payer approvals, and conduct insurance authorizations and verifications.

Requirements

• Health Care Experience
• Insurance Verification Experience
• 1 Year of Front Desk Experience
• 1 Year of Scheduling Experience

Location

• Will Split between two clinics
• 1231 Farmington Ave Berlin, CT 06037
• 80 Shunpike Road, Cromwell CT 06416

Work Type

• Full Time
• Weekdays

Experience Level

• 1 Year of Front Desk Experience
• 1 Year of Scheduling Experience

Education Level

• High School Diploma/GED required

Salary/Compensations

• $17.00 - $20.00/hour (based on experience)

Benefits

• Mentorship and orientation programs
• Generous PTO
• Comprehensive medical/RX, health, vision, and dental plan offerings
• Company-matching 401(k) retirement plans
• Life and disability protection

About the Company

• Operates 1900 centers in 39 states, offering internal movement opportunities.

Equal Opportunity

• Equal Opportunity Employer/including Disabled/Veterans