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About the Role

Academy of Art University offers a rewarding employment experience for those who excel in a dynamic environment and consistently deliver high-caliber customer service. We thrive on ingenuity and pursue ideas for extraordinary opportunities. This role is vital to the safety of our blended student, faculty, and staff population, requiring excellent communication, customer service skills, and good judgment while navigating San Francisco.

Responsibilities

Welcome, assist, and answer inquiries from associates, visitors, and staff professionally.
Respond to calls for service across the University’s campus community promptly.
Serve as a Title IX mandatory reporter, reporting alleged discrimination or harassment based on sex or gender, including sexual assault, to the Title IX Officer.
Ensure building security by locking interior and exterior doors after hours.
Patrol campus grounds during assigned shifts and resolve identified issues quickly.
Support facility reopening by unlocking exterior doors as needed.
Complete a daily activity log with detailed summaries of work conducted per shift.
Provide student, staff, and faculty escort service using Academy assigned Patrol vehicles.
Provide break coverage for Campus Safety Hosts and Patrol colleagues as needed.
Identify and suggest potential improvements to enhance campus safety.
Assist with special event coverage as assigned.

Requirements

Possess a valid and active California Guard Card.
Possess a valid California driver's license and be insurable under the Academy's provider.
Ability to pass a driving test.
Minimum of two years of professional experience in a related field.
Ability to effectively communicate policies and safety procedures to a broad population.
Ability to use sound judgment in difficult situations and solve problems effectively.
Ability to demonstrate exceptional customer service.
Ability to manage time well and prioritize competing tasks.
Ability to walk and stand for extended periods.
Ability to walk several city blocks at a time.

Skills

Excellent communication skills
Customer service skills
Good judgment

Location

San Francisco, CA

Work Type

Full-time
Various shifts available

Experience Level

Minimum of two years of professional experience in a related field

Salary/Compensations

$25.00/hour
Eligible for shift differential pay

Benefits

Health insurance
401k options
Paid vacation (15 days' accrual at start, based on years of service)
Paid holidays
Paid sick leave
Commuter benefit program
One undergraduate course tuition-free each semester for full-time employees

About the Company

Academy of Art University, established in 1929 by Richard S. Stephens, transforms aspiring students into professional artists and designers.
For three generations, the Stephens family has been devoted to developing aspiring artists, believing that proper instruction, hard work, and dedication enable students to become artistic professionals.

Equal Opportunity

Academy of Art University is an equal opportunity employer.
All applicants considered regardless of age, Aids or HIV positive status, marital status, domestic partnership, medical condition or genetic characteristics, race or national origin, pregnancy, religion, sex, gender identity, gender or sexual orientation, name change, citizenship, physical or mental disability, veteran status or other status protected by federal, state, local or other law.
Academy of Art University will consider for employment all qualified applicants with criminal histories consistent with the San Francisco Fair Chance Ordinance.
Equal access to the hiring process, services, and employment is available to all persons.
Applicants requiring accommodations for the application and/or interview process should contact the Human Resources Department at HR@academyart.edu.