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About the Role

The Coordinator, Market Screenings Sales supports the scheduling, coordination, and operational delivery of Market screenings across multiple venues. This role is responsible for managing screening logistics and scheduling coordination, coordinating communication across departments and venue teams, and ensuring a seamless client experience for Market participants. The Coordinator plays a critical role in supporting the successful execution of screening operations in a fast-paced, high-volume environment, requiring exceptional organization, diplomacy, multitasking, and attention to detail.

Responsibilities

Coordinate and maintain the Market screenings schedule across multiple venues and screening rooms, ensuring accuracy and timely updates.
Process and manage screening requests from sales agents, distributors, producers, and other Market clients.
Support the allocation of screening slots based on availability, operational requirements, and client priorities.
Track and manage scheduling changes, conflicts, and updates in real time, ensuring all stakeholders are informed promptly and accurately.
Maintain organized records of bookings, technical requirements, screening materials, and client communications.
Act as a key liaison between Market Screenings Sales and venue teams, including front-of-house staff, technical crews, projection teams, volunteers, and venue managers.
Communicate daily screening schedules, updates, operational notes, and changes clearly and efficiently across multiple teams and venues.
Coordinate screening logistics including tech checks, room turnovers, timing requirements, and operational readiness in collaboration with venue and technical teams.
Ensure all stakeholders receive accurate and timely information regarding schedule changes, client requirements, and operational updates.
Support the centralized coordination of screening operations during the Market and escalate issues to appropriate internal teams as required.
Maintain organized operational records and communications to support smooth screening execution across all venues.
Serve as a client-facing point of contact for screening-related inquiries and coordination.
Provide professional, responsive, and diplomatic support to a wide range of clients, including major studios, sales agencies, distributors, producers, and independent participants.
Build strong working relationships through clear communication, discretion, and excellent customer service.
Support clients with scheduling updates, operational timelines, technical requirements, and screening logistics.
Maintain a high level of professionalism and confidentiality when handling sensitive information or high-profile clients.
Support the Manager, Market Screenings Sales with administrative, scheduling, and operational coordination as required.
Prepare and distribute screening schedules, confirmations, operational reports, and client-facing materials.
Track screening inventory, booking status, and operational timelines to support efficient scheduling and execution.
Assist with data entry and maintenance across CRM, scheduling, and booking systems.
Contribute to process improvements that enhance operational efficiency and client experience.

Requirements

Bachelor's degree in Business, Marketing, Communications, Event Management, Arts Administration, Film Studies, or related field (or equivalent experience).
1 to 3 years of experience in an administrative, coordination, scheduling, or event support role, ideally in a high-volume, fast-paced environment.
Exceptional organizational skills and attention to detail, with the ability to respond to real-time changes under tight deadlines.
Proficiency in Microsoft Excel and administrative systems.
Experience with CRM, scheduling, or venue and event management platforms (for example Artifax) is an asset.
Strong problem-solving skills and composure in live event environments.
Availability to work flexible hours, including evenings and weekends, and to be on-site across multiple venues during Market execution.
Candidates must be legally able to work in Canada at this time.
Individuals on time-limited Visa status must have a Visa that allows completion of the full contract.

Skills

Microsoft Excel
CRM systems
Scheduling systems
Venue management platforms
Event management platforms
Communication
Diplomacy
Multitasking
Attention to detail
Problem-solving
Customer service
Confidentiality

Location

350 King Street West, Toronto, ON M5V 3X5

Work Type

Contract
Full-time
Hybrid

Experience Level

1 to 3 years

Education Level

Bachelor's degree

Salary/Compensations

$24/hour

About the Company

TIFF is a charitable, cultural organization dedicated to presenting the best of international and Canadian cinema and creating transformational experiences for film lovers and creators of all ages and backgrounds in our home - TIFF Lightbox. Our mission: To transform the way people see the world, through film.
TIFF: The Market will expand TIFF’s presence as a global hub for screen-based storytelling and reinforce its role as a global entertainment industry leader. It will connect creators, buyers, and audiences, while elevating Canadian and international talent and fostering collaboration across film, series, and innovative content.
TIFF is committed to embracing diversity and treating all individuals with respect, dignity and fairness by removing physical, social and economic barriers to participation.
TIFF is located on the Treaty Lands and Territory of the Mississaugas of the Credit and the traditional territory of the Anishinaabe, the Wendat, and the Haudenosaunee. We are grateful to work on this land.

Equal Opportunity

TIFF is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential. As such, we welcome and encourage applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons across the spectrum of sexual orientation and gender identities.
If you are a person with a disability and require accommodation and/or assistance during the application process, please contact us in advance at careers@tiff.net. We strive to provide reasonable accommodations whenever requested.