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About the Role

Drive member satisfaction by providing exceptional customer service through maintenance and cleaning tasks, ensuring a healthy, clean, and orderly facility.

Responsibilities

• Clean and dust walls, mirrors, countertops, glass, and windows.
• Sweep, mop, scrub, and vacuum all club areas including locker rooms, weight area, cardio, office space, hallways, and stairs.
• Clean and dust all weight and cardio equipment.
• Restock supplies.
• Empty club garbage and recycling containers.
• Complete daily and weekly scope of work as assigned.
• Perform special cleaning projects as assigned.
• Clean and maintain wet areas of the club, if applicable, including pool deck, pool vacuuming, steam room, sauna, and regular pool chemical testing.
• Perform minor cosmetic repairs on equipment (e.g., rust removal, touch-up paint, re-labeling).
• Partner with Facility Technician for equipment cleaning duties as outlined in the preventative maintenance guide.
• Perform minor painting as approved/directed by General Manager and Facilities Technician.
• Use janitorial supplies according to product labels and club manuals.
• Report all newly identified facility maintenance issues via Service Channel.
• Report any member complaints to the General Manager.

Requirements

• Knowledge of cleaning practices and procedures.
• Ability to understand and follow written instructions.
• Effective verbal and written communication skills.
• Ability to work independently in the absence of supervision.
• Attention to detail.
• Ability to establish and maintain cooperative working relationships.
• High School Diploma or General Education Diploma (GED).
• Six months of janitorial experience.
• Ability to stand, walk, and use hands and arms.
• Ability to climb, balance, stoop, kneel, crouch, or crawl.
• Ability to regularly lift up to 25 pounds.
• Ability to occasionally lift up to 100 pounds.
• Ability to communicate with internal and external members via telephone.
• Required usage of cleaning chemicals, ladders, and cleaning utensils.
• Regular exposure to moving mechanical parts.
• Occasional exposure to loud noise levels.
• Ability to travel from club to club.

Skills

• Cleaning practices and procedures
• Understanding and following written instructions
• Effective verbal and written communication
• Independent work
• Attention to detail
• Cooperative working relationships

Experience Level

• Six months of janitorial experience

Education Level

• High School Diploma or General Education Diploma (GED)