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About the Role

The Client Service team connects clients with subject-matter experts for informed business and investment decisions. This Associate role is central to delivering a fast, high-quality client experience by assessing needs, identifying experts, and recruiting new advisors into Guidepoint's global network. The role supports Corporate clients in healthcare, general industry, and AI lab research, requiring comfort with complex topics and quick learning.

Responsibilities

Recruit new experts into Guidepoint’s network for client consultations.
Independently conduct targeted research using public sources to identify subject-matter experts.
Support Corporate client requests across various research-intensive topics.
Break down complex client questions into expert profiles, sourcing strategies, and screening criteria.
Conduct targeted research to identify professionals with specific technical, scientific, healthcare, market, or industry expertise.
Lead cold outreach, phone-based vetting, and screening conversations with experts.
Evaluate expert depth, relevance, and credibility for corporate research requests.
Define sourcing strategies based on project scope, urgency, and target expert profile.
Manage multiple fast-moving client requests, balancing deadlines and maintaining high execution standards.

Requirements

Bachelor’s degree with a minimum 3.0 GPA.
Previous relevant internship, volunteer, research, or extracurricular experience.
Interest in corporate research, AI, healthcare, technology, science, engineering, or market research.
Academic or professional experience in a quantitatively rigorous, analytical, scientific, technical, healthcare, market research, business, economics, engineering, or related field preferred.
Authorized to work in the United States without employer-sponsored visa sponsorship.
Curiosity about emerging technology and willingness to build skills with new tools.
Ambitious and thrives in competitive, fast-paced environments.
Motivated to build client-facing careers in consulting, advisory, investment research, corporate research, account management, customer success, or sales.
Intellectually curious and energized by technical, scientific, healthcare, emerging technology, and market research topics.

Skills

Ability to quickly understand unfamiliar subject matter.
Information synthesis.
Source evaluation for relevance and credibility.
AI fluency.
Experience using AI-enabled tools for research, organization, prioritization, and written communication.
Ability to use AI-enabled tools thoughtfully and responsibly.
Understanding commercial context behind client requests.
Identifying relevant experts.
Interpreting unfamiliar subject matter.
Structured thinking.
Sound judgment to assess expert relevance.
Strong time management skills.
Organizational skills.
Ability to manage multiple priorities under tight deadlines.
Comfortable engaging senior professionals by phone.
Building rapport quickly.
Assessing fit for client needs.
Foundational AI fluency.
Clear and professional verbal communication.
Clear and professional written communication.
Strong problem-solving skills.
Ability to work independently and collaboratively.

Location

Hybrid
Four days in the office required

Work Type

Hybrid
Full-time

Experience Level

Associate

Education Level

Bachelor’s degree

Salary/Compensations

$70,000 annual base salary.
Eligible for a yearly bonus of up to $4,000 based on performance.
Potential for promotion to Project Manager with a base salary of $75,000 and monthly commission.

Benefits

Accelerated path to greater responsibility and increased earnings potential.
15 days of PTO, 10 paid holidays, and sick leave.
Comprehensive medical, dental, and vision coverage.
Flexible spending accounts.
Supplemental pet insurance.
Short- and long-term disability.
401(k) with company match up to 10% of employee contributions.
Company-sponsored and optional life insurance.
Commuter benefits.
Corporate discounts (gym memberships, ClassPass).
Employee Assistance Program (EAP).
Unlimited access to self-paced learning through LinkedIn Learning.
Free in-office snacks and beverages.
Thursday Happy Hours.
Summer Fridays.
Annual company-sponsored athletic leagues and wellness activities.
Charitable giving programs with company-matched contributions.
Dedicated day of service for all employees.
Casual work environment with regular team-building events and social activities.

About the Company

High-performing team driven by execution, accountability, and consistent client impact.
Client-centric culture valuing responsiveness, resourcefulness, and attention to detail.
Team committed to talent development through mentorship, coaching, and leadership support.
Workplace embeds continuous learning and career development.
Environment where strong performers gain leadership, commercial responsibility, and client ownership.
Guidepoint is a leading research enablement platform.
Advances understanding and empowers client decision-making.
Powered by innovative technology, real-time data, and hard-to-source expertise.
Helps clients turn answers into action.
Backed by a network of nearly 1.75 million experts and 1,600+ employees worldwide.
Informs leading organizations' research by delivering on-demand intelligence.
Helps companies and investors navigate information, making it useful and powerful.

Equal Opportunity

Guidepoint's success relies on the diversity of employees, advisors, and client base, fostering connections with a wealth of perspectives.
Committed to upholding policies that contribute to an equitable and welcoming environment for the community, regardless of background, identity, or experience.