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About the Role

BuildOps develops groundbreaking software for commercial contractors, reimagining service management and project execution. This role involves transforming the industry-leading platform to capture new demand and fuel innovation. The role requires partnering with customers to understand their operational needs, translating these into solutions that drive measurable outcomes, and collaborating cross-functionally with Engineering, Design, Sales, Customer Success, and leadership, while being accountable for customer-driven KPIs and business impact.

Responsibilities

Own product vision and roadmap for the Platform, driving strategy and execution with a cross-functional squad.
Lead cross-functional teams in platform optimization to increase squad velocity and product quality.
Engage with enterprise and SMB customers to uncover needs, validate solutions, and solve real problems.
Design scalable solutions, communicating tradeoffs to internal stakeholders.
Leverage AI and ML to innovate and improve velocity and quality internally and externally.
Align roadmap with company objectives, prioritizing opportunities and tradeoffs with other teams.
Lead go-to-market and change management, communicating launches and partnering with Customer Success for adoption.
Run effective beta programs, capturing feedback for experience refinement.
Define and track KPIs to improve platform value and support revenue and retention goals.

Requirements

7+ years of experience in the technology industry.
5+ years in Product Management for B2B SaaS.
Experience leading complex cross-cutting platform initiatives.
Experience building end-to-end product experiences, including prototyping and solution development with AI coding assistants.
Strong familiarity with enterprise software considerations.
Mission-driven mindset, motivated by challenges faced by commercial subcontractors.
Experience in a technical environment with basic SQL skills and proficiency in analytics tools.
Strong understanding of agile development methodologies and effective collaboration with engineering and design.
Excellent communication and collaboration skills with cross-functional teams.
Strong analytical skills, using quantitative and qualitative data for product strategy and prioritization.
Genuine interest in construction tech and customers.
Strategic thinker thriving in a high-growth startup.
Ability to navigate ambiguity and break down complex problems.
Self-starter who takes ownership and delivers results.
Collaborative, curious, and eager to learn.
Team player with integrity, grit, and strong work ethic.

Skills

SQL
Analytics tools
Agile development methodologies
Communication
Collaboration
Analytical thinking
AI coding assistants
AI/ML

Location

Toronto
Raleigh
Los Angeles
San Francisco
Across the U.S. (excluding Alaska, Hawaii, Kentucky, Mississippi, Nebraska, New Mexico, North Dakota, Rhode Island, South Dakota, West Virginia, Wyoming)

Work Type

Hybrid work schedules

Experience Level

7+ years in technology industry
5+ years in Product Management for B2B SaaS

Salary/Compensations

Toronto: 172,000.00 - 215,000.00 CAD base + annual bonus opportunity
Raleigh: $190,000.00 - $234,000.00 base + annual bonus opportunity

Benefits

Generous equity grant
Comprehensive benefits package
Flexible PTO
One-time work-from-home allowance
Lunch provided for in-office days
Company events and team-building activities

About the Company

BuildOps is the largest commercial trade platform in the country, transforming the multi-billion dollar commercial contracting industry.
The company empowers commercial contractors who build and maintain infrastructure.
BuildOps has a $1 billion valuation and raised over $275M to date, including a $127M Series C funding round led by Meritech Capital, BOND, and SE Ventures.
Investors include Next47, former Twitter CEO Dick Costolo, former Salesforce President Gavin Patterson, and Boost Mobile CEO Stephen Stokols.
Investment fuels aggressive growth and commitment to equipping contractors with AI-driven tools for efficiency, profitability, and service.
BuildOps aims to make a difference for the economy's backbone.

Equal Opportunity

BuildOps is an equal opportunity employer.
All qualified applicants are considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.
BuildOps considers qualified applicants with a criminal history pursuant to the California Fair Chance Act and applicable local and state laws.