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About the Role

BuildOps develops groundbreaking software for commercial contractors, reimagining service management and project execution. As a Senior Product Manager, Platform, you will transform our industry-leading platform, enabling new scale and continued innovation. You will partner with customers to understand their needs, translating them into solutions that drive measurable outcomes for both customers and the business. This role involves cross-functional collaboration with Engineering, Design, Sales, Customer Success, and leadership, with accountability for customer-driven KPIs and business impact.

Responsibilities

Own the product vision and roadmap for the entire Platform, driving strategy and execution with a cross-functional squad.
Lead cross-functional teams on platform optimization efforts to increase squad velocity and product quality.
Engage directly with enterprise and SMB customers to uncover needs, validate solutions, and solve real problems.
Design solutions with near-term value and long-term scalability, articulating tradeoffs to internal stakeholders.
Leverage AI and ML to explore and ship innovative experiences that materially improve velocity and quality.
Align the roadmap with company objectives by collaborating with other Product Managers, Customer Success, Sales, and Implementation.
Lead go-to-market and change management for your domain, communicating priorities and partnering with Customer Success for successful rollouts and adoption.
Run effective beta programs with early adopters, capturing feedback to refine experiences before broader release.
Define and track KPIs that improve platform value and support revenue and retention goals.

Requirements

5+ years of experience in the technology industry.
3+ years in Product Management for B2B SaaS.
Experience leading complex cross-cutting platform initiatives.
Experience building end-to-end product experiences, including prototyping and solution development with AI coding assistants.
Strong familiarity with enterprise software considerations (workflows, features, non-functional requirements).
Mission-driven mindset, motivated by complex, real-world challenges faced by commercial subcontractors.
Experience working in a technical environment.
Basic SQL skills.
Proficiency in analytics tools to inform decisions.
Strong understanding of agile development methodologies.
Track record of working effectively with engineering and design in an agile environment.
Excellent communication and collaboration skills.
Experience partnering closely with cross-functional teams (Sales, CS, Implementation, PS).
Strong analytical skills.
Ability to use quantitative and qualitative data to shape product strategy and day-to-day prioritization.

Skills

SQL
Analytics tools proficiency
Agile development methodologies
Communication
Collaboration
Analytical skills
Problem-solving
Ambiguity navigation

Location

Los Angeles
San Francisco
Toronto
Raleigh
Remote (US, excluding Alaska, Hawaii, Kentucky, Mississippi, Nebraska, New Mexico, North Dakota, Rhode Island, South Dakota, West Virginia, Wyoming)

Work Type

Hybrid

Experience Level

5+ years in technology industry
3+ years in B2B SaaS Product Management

Salary/Compensations

$170,000.00 - $210,000.00 base + annual bonus opportunity (LA/SF)

Benefits

Generous equity grant
Comprehensive benefits package
Flexible PTO
One-time work-from-home allowance
Lunch provided for in-office days
Company events and team-building activities (in-person and virtual)
Opportunities for growth and career advancement

About the Company

BuildOps is the largest commercial trade platform in the country, transforming the multi-billion dollar commercial contracting industry.
The company empowers contractors who build and maintain infrastructure.
BuildOps recently achieved a $1 billion valuation and secured a $127M Series C funding round, totaling over $275M raised.
Funding was led by Meritech Capital, BOND, and SE Ventures (backed by Schneider Electric), with additional investors including Next47, former Twitter CEO Dick Costolo, former Salesforce President Gavin Patterson, and Boost Mobile CEO Stephen Stokols.
Investment fuels aggressive growth and commitment to equipping contractors with AI-driven tools for efficiency and profitability.
BuildOps offers a dynamic environment to make a significant difference for the economy's backbone.

Equal Opportunity

BuildOps is an equal opportunity employer.
All qualified applicants are considered without regard to race, color, religion, sex (including pregnancy, gender identity, sexual orientation), national origin, age, disability, genetic information, veteran status, or any other protected status.
BuildOps considers qualified applicants with a criminal history pursuant to the California Fair Chance Act and applicable local/state laws.
Candidates are contacted only through official channels; BuildOps recruiters will never ask for payment, banking details, or sensitive personal information.
Verify all openings at buildops.com/careers and report suspicious outreach to reportfraud.ftc.gov and fraud@buildops.com.