Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Supports store management, performs Leader on Duty responsibilities, fosters a selling culture, enhances customer experience, achieves sales goals, and manages daily store operations in management's absence. Models AEO values and Customer First behaviors.

Responsibilities

• Perform Leader on Duty responsibilities to foster a Customer First culture.
• Communicate expectations and ensure accountability for brand, performance, and behavior standards.
• Seek personal learning and development opportunities.
• Partner with store management to execute business plans, drive KPI results, and maximize opportunities.
• Assign individual goals, monitor performance, and provide coaching to associates.
• Drive brand loyalty by ensuring associates are knowledgeable about loyalty programs.
• Train, develop, and coach associate teams to create a Customer First culture.
• Motivate associates through feedback and recognition.
• Communicate associate performance issues to management for resolution.
• Maintain company brand standards (5 S’s).
• Execute strategic merchandising moves to maximize presentation and drive sales.
• Ensure consistent shipment processing and flow to the floor, maintaining stockroom SOP.
• Execute daily operational procedures and support management in audit compliance and loss prevention.
• Understand and adhere to all company policies and procedures.
• Open store Monday through Friday; close store Sunday through Wednesday when necessary.
• Complete cash refunds for returned merchandise.
• Process employee purchase transactions.
• Complete cash pay-outs for store purchases and services.
• Receive merchandise shipments and complete markdowns.
• Complete morning bank deposits.

Requirements

• Minimum High School education or equivalent.
• 1-2 years of retail experience or equivalent education.
• Team leader experience preferred.
• Flexible availability for store needs.
• Ability to receive feedback and take action.
• Demonstrated business acumen.
• Effective communication with customers and store team.
• Collaborative skills and ability to work in a team.
• Ability to handle multiple tasks in a fast-paced, deadline-oriented environment.
• Ability to perform all Essential Job Functions.
• Proficient in technology use.

Skills

• Leadership
• Customer service
• Sales
• Coaching
• Merchandising
• Operational execution
• Communication
• Collaboration
• Multi-tasking
• Problem-solving
• Accountability
• Business acumen
• Technology proficiency

Location

• United States
• New York City
• Onsite

Work Type

• Full-time
• Part-time
• Onsite

Experience Level

• 1-2 years of retail experience
• Team leader experience (preferred)

Education Level

• High School education or equivalent

Salary/Compensations

• Actual starting pay determined by experience and location.

Benefits

• Paid sick leave (subject to eligibility)
• AEO REAL rewards (at company discretion)
• Paid Time Off (varies by job level, type, location, classification, years of service)
• Holiday pay (varies by job level, type, location, classification, years of service)

About the Company

• American menswear brand based in New York City.
• Redefines modern American style since 2011.
• Designs and markets a modern gentleman's wardrobe, blending heritage craftsmanship with timely aesthetics.
• Believes in the importance of dressing well and cultivating unique personal style.
• Ships worldwide via website and operates 14 stores in the United States.
• Stores recognized as innovative retail and lifestyle hubs by The New York Times, New York Magazine, and GQ.

Equal Opportunity

• Todd Snyder is an Equal Opportunity Employer.
• Committed to complying with all federal, state, and local EEO laws.
• Prohibits discrimination based on race, color, religion, creed, alienage, citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information, military or veteran status, or any other legally protected characteristic.
• Applies to all company activities including recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline, and discharge.
• Provides reasonable accommodation for religion and disability in accordance with applicable law.