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About the Role

Pendo's Executive Business Partners are embedded directly with senior leadership, operating as trusted partners across the business. As a Sr. Executive Business Partner, you own the operating rhythm for one or more of Pendo's senior executives, including calendar strategy, travel, meeting prep, and communications. You extend executive capacity by anticipating needs, making necessary calls, and keeping the organization moving. This role operates at the intersection of execution and strategy, partnering across functions and serving as a trusted proxy requiring discretion, speed, and judgment.

Responsibilities

Own the full operating rhythm for your executive: calendar strategy, travel logistics, executive communications, and meeting prep.
Make decisions that do not require executive attention.
Drive preparation for high-stakes touchpoints including leadership offsites, board reviews, QBRs, and cross-functional alignment sessions.
Read materials, identify gaps, develop a point of view, and brief your executive before meetings.
Act as the connective tissue between your executive and the broader organization.
Align stakeholders, track commitments, and close action items.
Help navigate resolution when competing priorities create tension across teams.
Take on discrete workstreams on behalf of your executive: tracking follow-through on org-wide priorities, connecting dots across teams, and helping move initiatives forward.
Build and maintain AI-assisted processes for briefing prep, research synthesis, communication drafts, and scheduling.
Audit your own stack, document what works, and share it with the team.
Maintain a current understanding of your executive's organization: key relationships, active initiatives, and team health signals.
Identify risks and surface patterns before they become problems.
Handle sensitive information with discretion across compensation, personnel, and strategic planning.
Know when to act, when to escalate, and when to wait.

Requirements

7+ years supporting senior executives in a fast-moving, high-growth tech environment.
Demonstrated end-to-end ownership of executive operations and strategic work, not just task execution.
Proven ability to operate at the intersection of execution and strategy, handling day-to-day tasks and contributing to the bigger picture.
Track record of operating independently, managing competing priorities, making judgment calls without escalating every decision, and closing the loop without being chased.
Proven discretion with sensitive information across compensation, personnel decisions, and strategic planning.
Active AI fluency, using AI tools in daily work, describing workflow changes, and sharing learnings with teammates.
Strong written and verbal communication skills, including drafting clearly and accurately on behalf of senior leaders and representing their voice in cross-functional settings.
Comfortable with ambiguity, taking the next step without a complete picture and remaining engaged when the path is unclear.

Skills

Executive presence
Strategic instinct
Judgment
Maniacal Focus
AI Fluency
Impact and Ownership
Strong written communication
Strong verbal communication
Discretion
Anticipation
Problem-solving

Location

Hybrid culture
In-office 3 days per week unless designated remote

Work Type

Hybrid
Onsite (3 days per week)
Remote (if designated)

Experience Level

7+ years supporting senior executives

About the Company

Pendo was founded in 2013 by former product managers.
Our mission is to improve society's experience with software.
One of the fastest-growing startups.
Supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.

Equal Opportunity

We are an equal opportunity employer.
Believe having diverse teams where everyone brings their whole self to Pendo is key to our success.
Welcome all people of different backgrounds, experiences, abilities and perspectives.
Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities.
Requests for accommodation can be sent to: accommodation@pendo.io.
All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.