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About the Role
The Technical Sales Engineer is a full-time position focused on sales activities, serving as an external-facing subject matter expert to enable the sales team. This role is key to driving the revenue pipeline and managing client relationships.
Responsibilities
- Participate in the full sales cycle, from initial discovery to deployment, sustainment, and upgrades/renewals.
- Create and conduct product demonstrations tailored to the energy and utilities market.
- Develop and present compelling use cases for asset performance management and decision analysis.
- Collaborate with clients to understand their technical and business requirements.
- Provide technical input to proposals, RFPs, marketing collateral, and other sales-related documentation.
- Troubleshoot and resolve technical questions during the sales process.
- Stay up-to-date on industry standards and the company’s software products.
- Assist in crafting compelling sales pitches by aligning technical solutions to business needs.
- Partner with account executives to strategize on target accounts and sales approaches.
- Collaborate with implementation teams to ensure smooth transitions from sales to deployment.
- Provide initial technical training to new customers.
- Research and analyze customer pain points in the energy and utilities sector, focusing on asset performance and decision-making challenges.
- Communicate market trends and competitor insights to product development teams.
- Foster trust with technical stakeholders, such as asset/maintenance engineers, system planners, procurement team, and executive leadership.
- Maintain relationships post-sale to identify upselling or cross-selling opportunities.
- Provide feedback and guidance to internal product and delivery teams based on client comments and industry trends.
- Create processes to streamline internal and external workflows.
Requirements
- Expertise in B2B enterprise software with a focus on technical selling.
- Hands-on experience in one or more core programming languages, with the ability to discuss previous projects and contributions.
- Demonstrated ability to learn and employ new complex skills quickly and effectively.
- Strong knowledge of energy and utilities industries, especially asset performance management and decision analytics.
- Experience in heavily regulated industries is a plus.
- Ability to communicate complex technical concepts to both technical and non-technical audiences.
- Problem-solving mindset with a focus on aligning technical solutions to business outcomes.
- Exceptional self-directed research skills.
- Proficiency in tools like CRM platforms, data analysis software, and relevant technical software (e.g., APM, GIS, ERP platforms or simulation tools).
- Team player with the ability to operate independently and take initiative.
- Experience in customer-facing sales roles (B2B preferred).
- Intermediate experience with at least one programming language (Python, JavaScript, C++, C#, Java, Rust, R, etc.).
Skills
- Technical Selling
- Programming Languages
- Energy and Utilities Industries
- Asset Performance Management
- Decision Analytics
- Regulated Industries
- Complex Technical Concepts Communication
- Problem-Solving
- CRM Platforms
- Data Analysis Software
- APM
- GIS
- ERP Platforms
- Simulation Tools
- Python
- JavaScript
- C++
- C#
- Java
- Rust
- R
Location
- Calgary
- Toronto
- US
- Remote
- Eastern Canada/USA
Work Type
- Full-time
- Remote
- Optional in-person office spaces
Experience Level
- Intermediate experience with at least one programming language
Education Level
- Bachelor’s degree in a technical specialization (applied sciences, engineering)
Salary/Compensations
- Competitive base salary plus performance incentives
Benefits
- Flexible work hours (Core working hours 10:00AM to 3:00PM in your local time zone)
- Autonomy with a wide range of responsibilities, opportunities for advancement, and cross-disciplinary exposure.
- Stock options
- Paid time off
- Benefits
- Health spending account
About the Company
- Engineered Intelligence is a utility infrastructure technology company headquartered in Calgary with offices in Toronto, and additional locations opening in the US.
- Our software is used by many of North America’s most reliable electric utilities to manage their physical grid assets and optimize intervention and investment decision-making.
- We leverage robust statistics, reliability engineering principles, and machine learning to provide defensible recommendations for our customers’ short- and long-term asset performance management, capital spend, and planning strategies.
- One of our core differentiators is the technical experience and support our clients receive.
- We speak our customers’ language; our team is full of former electrical utility industry professionals who are uniquely suited to address the specific challenges associated with managing electrical infrastructure within a heavily regulated environment.
- Engineered Intelligence was created by engineers working on the deliverables supported by our platform at some of North America’s largest and most recognized electrical utilities.
- Core values include: Teamwork, Customer Commitment, Innovation, Ownership.
- We are a lean, well-established, mid-size company experiencing sustained, fast and intentional growth.
- Our team of professionals is fully remote, spanning across Canada, the United States and Europe with optional in-person office spaces for collaborative work and hosting clients.