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About the Role

As part of the technical sales team, a Junior Solution Architect at Red Hat collaborates with customers to help them succeed using Red Hat products and services. The role involves understanding customer challenges and requirements and addressing them with Red Hat technologies and solutions. The first year includes the FASTER Program, a 12-month onboarding and development program focused on technical knowledge, customer engagement, and industry insights.

Responsibilities

Understand customer challenges and requirements and address them with Red Hat technologies and solutions.
Learn about Red Hat and how we support customers to address their technical developmental and strategic business challenges with our portfolio and services.
Build a strong support network of peers, manager, mentor, and other Red Hatters.
Develop technical skills in the Red Hat portfolio spanning Cloud, Automation, and AI solutions.
Apply technical skills in customer interactions, experiences, and job shadowing opportunities.
Shadow and assist experienced Solution Architects in delivering proof of value to customers and partners through presentations, demonstrations, workshops, and pilot projects.
Enhance professional capabilities through real-world experiences and skill development opportunities.
Gain understanding of processes and tools associated with enterprise-level solution architecture.
Focus on personal and professional development.
Support the Sales organization’s goals to deliver customer business value, advance opportunities by obtaining technical wins, educate customers, and increase sales pipeline and revenue.

Requirements

Passion and curiosity for open source technology and desire to build a career within the Tech industry.
Expertise in emerging technologies.
Strong technical skills in computer science, IT, AI, or related fields gained through university programs, upskilling bootcamps, certificate programs, military experience, etc.
Demonstrated experience applying technical, analytical, and problem-solving skills in an Enterprise IT-related project.
Motivation to engage in self-directed learning on new technologies.
Desire to be customer-focused, understanding customer needs and helping them achieve their goals.
Willingness to travel to customer sites depending on assignments.
Ability to work both in-person from a Red Hat office location and remotely.
Ability to work independently and collaboratively with internal teams and external customers.
Practical experience with IT infrastructure fundamentals, including installation, configuration, and basic operating system administration.
Some exposure to scripting languages (e.g., Python, Bash) or programming languages (e.g., Java, Go) is a plus.
Effective communication (written and verbal) and presentation skills.
Full professional proficiency in written and spoken English.

Skills

Open source technology
Emerging technologies
Computer science
IT
AI
Technical skills
Analytical skills
Problem-solving skills
Self-directed learning
Customer focus
IT infrastructure fundamentals
Installation
Configuration
Operating system administration
Scripting languages (e.g., Python, Bash)
Programming languages (e.g., Java, Go)
Communication skills
Presentation skills
English proficiency

Location

Remote
In-office

Work Type

Full-time
Hybrid

Experience Level

Junior
Entry-level

Education Level

University programs
Upskilling bootcamps
Certificate programs

Benefits

12-month onboarding and development program
Dedicated mentorship
Hands-on labs
Certifications
Exposure to a wide range of technologies

About the Company

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies.
Associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role.
Red Hatters are encouraged to bring their best ideas, no matter their title or tenure.
We are a leader in open source because of our open and inclusive environment.
We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
We deliver hardened solutions that make it easier for enterprises to work across platforms and environments, from the core datacenter to the network edge.
Our commitment to open source extends beyond technology into virtually everything we do.
We collaborate and share ideas, create inclusive communities, and welcome diverse perspectives from all Red Hatters, no matter their role.
Some of the most knowledgeable and passionate people in the technology industry work here.
Whether we’re building software, championing our products, or training new associates, we’re collaborating openly to make a difference in the world of open source and beyond.

Equal Opportunity

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer.
We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants.