About the Role
Rox is building the AI-native revenue operating system, designed for agents operating systems rather than humans operating dashboards. We are developing infrastructure that combines distributed systems, real-time decisioning, agent execution frameworks, semantic retrieval systems, low-latency streaming infrastructure, and knowledge graph architectures. Backed by top investors, we have rapidly grown and are shipping our platform years ahead of market expectations, serving Global 2000 customers. We are focused on building for the future of enterprise AI systems.
Responsibilities
- Design and run research programs directly tied to production agent problems
- Build evaluation frameworks that measure what actually matters in live systems
- Work on agent memory, retrieval, and context systems alongside the Core and Platform Eng teams
- Translate research findings into infrastructure improvements with measurable production impact
- Help define Rox's long-term research agenda as we scale
- Collaborate closely with engineering leads who have built at the frontier
Requirements
- Experience thinking about how agents fail in practice, not just how they perform on benchmarks
- Experience building evaluation systems and understanding where standard approaches break down
- Ability to write code to implement ideas and run experiments, with a track record of shipping production code
- Ability to move fast in a rapidly changing research environment with continuous shipping
- Interest in solving impactful problems over easily publishable ones
- A PhD is not required; strong research instincts and the ability to ship are valued
Skills
- Agent evaluation
- Behavioral benchmarking
- Retrieval-augmented generation
- Semantic search
- Knowledge graph systems
- Reinforcement learning applied to real-world agent behavior
- Production ML systems (latency, reliability, observability)
- Data pipeline infrastructure
- Agent orchestration infrastructure
- Post-training
- Fine-tuning
- Model adaptation for production use cases
Location
- San Francisco
Work Type
- Onsite
Experience Level
- Not specified
Education Level
- Not specified
About the Company
- Rox is building the AI-native revenue operating system.
- Most enterprise software was built for humans operating dashboards. Rox is built for agents operating systems.
- Instead of static workflows, Rox runs continuous decision loops powered by real-time context from across the enterprise. Agents analyze signals, reason about them, and take action — automatically.
- We are building infrastructure that combines: Distributed systems, Real-time decisioning, Agent execution frameworks, Semantic retrieval systems, Low-latency streaming infrastructure, Knowledge graph architectures.
- We're backed by Sequoia, GV, and General Catalyst and have grown rapidly from 15 to 75 people while shipping our platform years faster than the market expected.
- We already support Global 2000 customers across banking, hardware, construction, and sovereign AI.
- We are building for what enterprise AI systems will require two years from now — not just what exists today.
