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About the Role

Lightspeed is seeking an Account Executive to join their Hospo team. This role involves presenting Lightspeed's solutions to potential customers, tailoring products to meet company needs, and ensuring successful setup. The goal is to enhance customer experience and business growth through an intuitive POS interface, fast payment processing, and sophisticated business reporting.

Responsibilities

• Help prospective customers discover their requirements.
• Lead 1-on-1 demonstrations of Lightspeed products.
• Prepare quotes for potential customers.
• Assist new customers with the implementation of Lightspeed.
• Lead product presentations primarily via video calls.
• Introduce the workflow and build appropriate solutions with the customer.
• Lead price negotiations and close deals.
• Collaborate with Sales Engineering and Sales Development Representatives to schedule appointments with prospective customers.

Requirements

• Quickly build a relationship with the customer.
• Proactively address customer questions.
• Possess a deep understanding of Lightspeed solutions.
• Understand the customer's process and prioritize the customer experience.
• Experience in leading discovery conversations through to closing deals.
• Familiarity with a full sales cycle in B2B, including customer relationship management, impact discovery, quotation preparation, negotiations, and pipeline management.
• Ability to speak and write in the local language, along with business English.

Skills

• Hospitality sales
• B2B sales cycle management
• Customer relationship management
• Impact discovery
• Quotation preparation
• Negotiations
• Pipeline management
• Salesforce.com experience (preferred)
• Hospitality environment experience (recommended)

Location

• Global

Work Type

• Full-time

Experience Level

• Mid-level

Education Level

• Bachelor's degree (preferred)

Benefits

• Practical onboarding
• Lightspeed share scheme
• Company pension program
• Health and wellness benefit
• Flexible PTO
• Mental health online platform and counselling & coaching services
• Paid leave and assistance for new parents
• Language classes
• LinkedIn Learning license
• Volunteer day

About the Company

• Lightspeed is a global company with teams worldwide, providing a one-stop commerce platform for hospitality, e-commerce, and retail customers.
• The organization has experienced significant growth with over 2,500 employees in more than 14 countries.
• Lightspeed operates with the agility of an innovative start-up combined with the expertise of a global scale-up.
• The company is focused on building communities through commerce and values inclusion from its founding.
• Lightspeed's cloud commerce solution transforms and unifies online and physical operations, multichannel sales, global payments, financial solutions, and supplier networks.
• Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the NYSE and TSX.
• The company serves retail, hospitality, and golf businesses in over 100 countries.

Equal Opportunity

• Lightspeed is a proud equal opportunity employer committed to creating an inclusive and barrier-free workplace.
• Lightspeed welcomes and encourages applications from people with disabilities.
• Accommodations are available on request for candidates participating in all aspects of the selection process.
• The company strives to provide a workplace where everyone belongs, with an ethos of inclusion from the very beginning.