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About the Role

Serve as a host/hostess to customers, acting as the frontline for customer service and supporting kitchen staff by accommodating guest needs. Inspect dining room serving stations and tables for cleanliness and neatness, restock supplies, set tables, buss tables, take orders, prepare beverages, and expedite orders.

Responsibilities

• Accommodate special needs of guests.
• Inspect dining room service stations for neatness and cleanliness.
• Restock food and condiment stations while avoiding contamination.
• Prepare beverages and expedite food orders.
• Monitor the number of guests entering/exiting the café.
• Stock/Re-stock utensils, plates, and glasses in the service area.
• Use carts to transport utensils, glassware, plates, and food.
• Act as a host/hostess for guests, take orders, and set/re-set tables with place settings.
• Follow safety and sanitation procedures with all guidelines from OSHA, Department of Public Health and Risk Management.
• Other duties as assigned.

Requirements

• Must have and maintain an active Handlers’ Card (ServSafe) and adhere to local food handler requirements.
• Authorized to work in the U.S.

Skills

• Interpersonal skills
• Organizational skills
• Excellent culinary skills
• Sense of urgency
• Strong communication skills
• Time management skills
• Resource management skills
• Planning skills
• Ability to manage multiple tasks and projects on a consistent basis
• Customer service
• Professional appearance
• Ability to move throughout the café and kitchen
• Ability to wipe down tabletops, table legs, pick up debris off the floor, and wipe down booth seats in all areas of the operation
• Knowledge of safety and sanitation in the workplace
• Ability to lead a team

Location

• Onsite

Work Type

• Full-time
• Monday to Friday: 6:00am - 2:30pm

Experience Level

• 1+ year experience in a food service operation and/or customer service role

Education Level

• High School diploma, GED or equivalent

Salary/Compensations

• $32.00 per hour

Benefits

• No Weekends
• Snacks and meals provided during shifts
• Medical, Dental, and Vision Insurance
• 13 paid holidays
• 401K with match
• Vacation and Sick days

About the Company

• We started with a simple idea—to deliver a higher standard of customer service. The way we deliver facilities services has evolved over the past 30 years – along with technology and our clients’ needs. Our core fundamental is unchanged: From the CEO to the front-line workers, every Flagship employee works together to build long-term relationships with our clients by doing whatever they need to do to get the job done.

Equal Opportunity

• Flagship is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
• Under the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.