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About the Role

Supports the growth and coordination of Crescent Oral Surgery and four Ontario Endodontic Specialists clinics by strengthening referral relationships, improving alignment, and increasing internal case retention. This field-based role is critical to driving referral growth, reducing external referral leakage, and supporting consistent patient flow while maintaining a strong patient experience.

Responsibilities

• Build and maintain a targeted referral network of general dentists and healthcare professionals across Ontario.
• Conduct regular in-person visits to strengthen referral relationships and awareness of specialty services.
• Increase referral volume and internal case retention for oral surgery and endodontics.
• Serve as a key liaison between Crescent Oral Surgery, Endodontic Specialists clinics, and the broader network.
• Support scheduling optimization, patient flow, and day-to-day operational alignment.
• Promote consistent treatment planning standards to improve efficiency and case acceptance.
• Identify opportunities for service expansion and increased internal case volume.
• Partner with marketing on referral materials, education events, and outreach initiatives.
• Track referral activity and performance using CRM tools and dashboards.
• Monitor key KPIs including referrals, procedural starts, revenue mix, and patient visits.
• Collaborate with Practice Managers and Partners on group-specific performance initiatives.
• Escalate operational or performance risks as needed.
• Work cross-functionally with field operations, recruitment, and clinical excellence teams.

Requirements

• 2–3+ years of experience in business development, referral development, patient coordination, or sales, ideally within dentistry or healthcare.
• Proven success driving growth through referrals, case volume, or revenue.
• Strong relationship-building skills with dentists or healthcare providers.
• Comfort with field-based work and regular travel across Ontario/GTA.
• Experience using CRM tools (Salesforce or similar preferred) and performance reporting.
• Proficiency with Microsoft Office, particularly Excel.
• Strong communication, organization, and follow-through skills.
• Results-oriented mindset with a focus on growth and patient experience.
• Candidates must be legally eligible to work in Canada.

Skills

• Relationship-building
• CRM tools
• Microsoft Office
• Excel
• Communication
• Organization
• Follow-through
• Salesforce

Location

• Ontario
• GTA

Work Type

• Field-based
• Travel

Experience Level

• 2-3+ years

Education Level

• Post-secondary education in Business, Healthcare Administration, Sales, or a related field preferred.
• Dental specialty exposure or event/marketing support experience considered an asset.

About the Company

• Dentalcorp is Canada’s largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences.
• Dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network.
• Leveraging its industry-leading technology, know-how and scale, Dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.
• Our purpose is to provide the best care for our patients.
• We empower our people and our practices with resources and technology to deliver exceptional care and patient outcomes.
• We are the future of dentistry: a network-driven, entrepreneurial approach with the knowledge, scale and cutting-edge technology to transform healthcare in Canada.

Equal Opportunity

• At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better.
• We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve.
• To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process.