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About the Role

Partner with SRE leaders and engineers to scale the platform underpinning all of MongoDB’s cloud products. Drive program execution, strengthen production reliability practices, and coordinate cross-functional efforts across US and EMEA teams. Success in this role means smoother launches, clearer roadmaps, stronger reliability metrics, and an SRE organization better-equipped to deliver predictability at scale.

Responsibilities

Define program scope, milestones, and success criteria with SRE engineers and leaders.
Manage dependencies across platform teams and track work in Jira.
Lead change management and launch readiness programs.
Partner with SREs and product teams to define and operationalize SLOs/SLIs.
Use incident data, metrics, and capacity signals to drive prioritization and continuous improvement.
Align SRE with Security, Compliance, Cloud platform, and other engineering teams.
Coordinate cross-team incident response and ensure clear follow-through.
Build trust as the driver of complex, multi-team efforts.
Design lightweight frameworks and communication patterns to help SRE deliver reliably at scale.
Empower teams to execute independently.

Requirements

8+ years in technical program management, engineering management, or a comparable technical role partnering with software engineering teams.
Proven track record leading large-scale, cross-team platform initiatives through ambiguity and change.
Strong knowledge of production change management, software development lifecycle, and reliability metrics (SLOs, SLIs).
Low-ego, highly collaborative, and motivated by ownership of hard problems end to end.
Hands-on or close-partner experience with Kubernetes, cloud networking, or observability stacks (metrics, logs, tracing, alerting).
Prior experience working with or alongside SRE teams.
Background in large-scale cloud infrastructure or platform engineering.
Familiarity with MongoDB Atlas or other modern cloud database platforms.

Skills

Skilled at shaping roadmaps and managing dependencies.
Able to query and interpret metrics, logs, or other data sources to inform decisions and communicate risk.
Excellent communicator—clear, concise, and calm—across engineers, cross-functional partners, and executives.

Location

Remote, East Coast

Work Type

Remote

Experience Level

8+ years in technical program management, engineering management, or a comparable technical role

Salary/Compensations

$126,000—$248,000 USD

Benefits

Equity
Participation in the employee stock purchase program
Flexible paid time off
20 weeks fully-paid gender-neutral parental leave
Fertility and adoption assistance
401(k) plan
Mental health counseling
Access to transgender-inclusive health insurance coverage
Health benefits offerings

About the Company

MongoDB is built for change, empowering customers and people to innovate at the speed of the market.
Redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software.
MongoDB’s unified database platform is the most widely available, globally distributed database on the market.
Helps organizations modernize legacy workloads, embrace innovation, and unleash AI.
Cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database available across AWS, Google Cloud, and Microsoft Azure.
Serves nearly 60,000 customers, including 75% of the Fortune 100 and AI-native startups.
Guided by its Leadership Commitment, influencing decisions and interactions.
Committed to developing a supportive and enriching culture for employee growth and business impact.
Supports employee wellbeing with affinity groups, fertility assistance, and a generous parental leave policy.

Equal Opportunity

Committed to providing any necessary accommodations for individuals with disabilities within the application and interview process.
To request an accommodation due to a disability, inform your recruiter.
Provides equal employment opportunities to all employees and applicants for employment.
Prohibits discrimination and harassment of any type.
Makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.