About the Role
Hertz is seeking a detail-oriented individual for a general security career. This role offers an opportunity to join a team, focusing on attention to detail and upholding security standards.
Responsibilities
- Greet customers and complete rental information using handheld unit, checking ID, scanning vehicle asset tag, and verifying vehicle movement.
- Provide optional sales items, disclose rates, terms, and conditions, and obtain customer signatures.
- Maintain security measures, monitor lot, and ensure smooth vehicle exit.
- Assist customers with directions and resolve rental contract and vehicle issues.
- Manually log and release vehicles during system outages.
- Perform other assigned responsibilities.
Skills
- Manage stressful situations while maintaining good customer relations.
- Organizational skills with clear and concise writing.
- Understand and follow oral and written directions.
- Speak and understand English.
- Car rental product knowledge and effective sales techniques.
- Type and perform accurate data entry.
- Operate radio, security, and computer equipment.
- Process paperwork according to policies and procedures.
Work Type
- Part Time
Experience Level
- Prefer 1 year customer service experience
Education Level
- High School Diploma or Equivalent
Salary/Compensations
- Hourly Rate: $23.04 + Commission
- On Target Earning potential: starting 2% (includes monthly bonus plans)
- Bonus Plans: Eligible, Up to 12%
Benefits
- Employee Assistance Program for employees & family
- Perks & Discounts (Theme Park Tickets, Gym Discounts & more)
About the Company
- The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand.
- The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
Equal Opportunity
- At Hertz, we champion and celebrate a culture of diversity and inclusion.
- We take affirmative steps to promote employment and advancement opportunities.
- The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.
- Individuals are encouraged to apply for positions because of the characteristics that make them unique.
- EOE, including disability/veteran
