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About the Role

We are looking for a Director, Decision Infrastructure to lead the Decision Systems team responsible for design, build and maintenance of the decision infrastructure and related data interfaces. This role requires a seasoned leader to partner with several teams across LendingClub to understand their business needs, manage complex, cross-functional work and provide support to achieve the strategic business objectives via automated decisioning technology. This role will report into the VP of Risk Infrastructure and will navigate the team through challenges and drive impactful results.

Responsibilities

Lead strategic transformation programs for Risk Infrastructure, partnering with Credit Risk, Modeling, Business, Engineering, Product, and Marketing teams.
Collaborate with Team Managers to implement BAU policies and models on the Decision Infrastructure for Personal Loan Portfolio.
Develop in-depth expertise in LendingClub’s products, technologies, and processes.
Build strong partnerships with Credit Risk and Business teams to manage demand and ensure effective Risk Infrastructure function.
Collaborate with Engineering SMEs to define technology strategy, roadmap future state architecture, and scale decisioning solutions.
Apply AI to build next-gen lending platforms, optimize processes, boost productivity, and accelerate decisioning transformation.
Provide timely project reports to leadership, including progress, issues, risks, and escalations.
Prepare Decision Systems presentations for management updates.
Lead and support team members' professional and technical development, informing management on performance, challenges, and opportunities, and providing strategic recommendations.
Oversee offshore contract team, manage key role recruitment, and enhance operational efficiencies.
Lead internal and external regulatory audits and ensure resolution of audit findings.

Requirements

10+ years of leadership in developing and managing teams with complex technology programs in fintech or financial services, including 6+ years in people management.
10+ years experience with rules engines (e.g., GDS Link, Provenir, Drools, Alloy, Blaze, Oscilar) or equivalent technologies.
Strong technical foundation in building APIs, microservices, cloud architectural patterns, and tech strategy.
Exceptional cross-functional collaboration skills.
Outstanding communication and negotiation skills, with ability to influence stakeholders.
Experience navigating fast-paced, ambiguous, and evolving environments, solving complex technical issues with optimal business outcomes.
Executive presence with a strategic mindset, balancing long-term vision with tactical execution and operational efficiency.

Skills

Building APIs
Microservices
Cloud architectural patterns
Tech strategy
Cross-functional collaboration
Communication
Negotiation
Problem-solving
Strategic mindset
Tactical execution
Operational efficiency

Location

San Francisco

Work Type

Hybrid work model
In-office Tuesdays, Wednesdays, and Thursdays
Primarily Pacific Time zone hours
As needed travel

Experience Level

10+ years of leadership experience
6+ years in people management
10+ years experience with rules engine technologies

Education Level

Bachelor’s degree or higher in Computer Science, Information Technology, Business Administration, Management, or related field; or equivalent work experience

Salary/Compensations

$210,000 - $245,000

Benefits

Competitive benefits package
Medical, dental, and vision plans for employees and their families
401(k) match
Health and wellness programs
Flexible time off policies for salaried employees
Up to 16 weeks paid parental leave

About the Company

LendingClub (soon to be Happen Bank) aims to help people turn intention into action and achieve financial progress.
The company offers focused products, a frictionless mobile-first experience, and clear terms.
Respect and fairness are core to the company's DNA, shaping internal operations and investment in employees and community.
LendingClub uses data, bold thinking, and innovation to help millions of Americans achieve more.
The company creates new financial services solutions based on fairness, simplicity, and heart.

Equal Opportunity

LendingClub is an equal opportunity employer dedicated to diversity, equity, and inclusion in the workplace.
The company does not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics.
A variety of perspectives strengthens teams and business, transforming the traditional banking system.
LendingClub is committed to providing reasonable accommodations for qualified individuals with disabilities in the job application process.
For assistance or accommodation due to a disability, contact interviewaccommodations@lendingclub.com.