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About the Role

The primary role of the Medical Science Liaison (MSL) is to engage in meaningful peer-to-peer scientific dialogue with healthcare system leaders, Regional Thought Leaders (RTLs), National Thought Leaders, and Healthcare Professionals (HCPs) within a defined geography to translate science into patient care. MSLs engage top HCPs in high-disease burden hospitals, capture medical insights, and act as a clinical & scientific advisor to cross-functional partners. The role ensures interactions align with enterprise and medical strategies to ensure patients have access to BMS medicines through efforts to apprise the medical community of their safe and effective use. MSLs address pertinent scientific related questions, including those not limited to approved assets and indications, focusing on pre- and peri-launch activities or brand lifecycle needs. MSLs engage in educational dialogue with relevant HCPs, sharing clinical evidence and information based on physician needs and the field medical plan. The MSL will also serve as 'Medical on Call' to virtually engage treating physicians and answer unsolicited off-label and technically complex questions in real time.

Responsibilities

Develop trusted relationships with appropriate academic and community Thought Leaders (TLs) in Oncology through high-quality peer-to-peer scientific dialogue in both proactive and reactive settings, using various channels (1:1, group presentations, virtual).
Effectively collaborate and engage in scientific dialogue with TLs to gain insights on the clinical landscape, ensuring development of a product/disease area focused medical plan that translates into effective launch.
Proactively engage in scientific and clinical conversation to ensure development of a medical plan that is both product/disease area focused and translates into effective launch and LCM activities.
Engage with medical societies, Patient Advocacy Groups (PAGs), and guideline committee members as appropriate.
Provide training for external speakers as needed.
Strategically engage payers in the pre- and peri-launch phases (with fHEOR and Account Executives).
Provide medical support to address unsolicited HCP questions in real-time, both in face-to-face interactions and through the Medical on Call virtual capability.
Develop credible connections with key Thought Leaders (TLs) in oncology through high-quality peer-to-peer scientific dialogue.
Appropriately document and achieve annual goals.
Leverage digital capabilities to enhance medical engagement.
Provide recommendations and insights to the clinical development team on study feasibilities within the therapeutic area based on field knowledge and direct contacts with potential investigators, as agreed with home office medical and GDO.
Liaise with key large accounts to understand clinical barriers to patient access and ensure equity in access to clinical trials.
Lead major evidence read-outs with clinical trial investigators (e.g., Ph 3 top-line data).
Support Interventional and Non-Interventional Research (NIR) studies (e.g., identification and assessment of potential study sites) to facilitate patient recruitment and/or discussions around the safe and effective use of BMS investigational products, as agreed with home office medical and Global Development Operations (GDO) and as defined by the study scope document.
Support HCPs in the ISR submission and execution process and study follow-up as agreed upon with home office medical and GDO.
Ensure that BMS Pharmacovigilance procedural documents are understood and applied by investigators of local studies, and alert appropriate BMS personnel to any identified Adverse Events.
If applicable, support CRO sponsored studies as agreed with home office medical and GDO and as defined by the study scope document.

Requirements

MD, PharmD, PhD, APP, PA, NP with experience in a specific Disease Area or with a broad medical background or relevant pharmaceutical experience.
Working in a scientific and/or clinical research environment.
Field medical expertise preferred.
Deep understanding of TL environment and needs.
Strong oncology experience required.
Scientific or clinical disease area knowledge, patient treatment trends, clinical landscape.
Pharmaceutical industry including compliance and regulatory guidelines.
Understanding of scientific publications.
Clinical trial design and process.
Understanding of national and regional healthcare and access environment.
Meet the requirements of 'Qualified Driver,' including: at least 21 years of age; a driver’s license in good standing issued by your state of residence; and, a driving risk level deemed acceptable by the Company.

Skills

Scientific Agility: Ability to engage in a dialogue about data in a compelling, fair and balanced way and explain in a manner that resonates with TLs/HCPs.
Expert knowledge of clinical practice and evolving healthcare delivery models.
Ability to understand and critically appraise scientific publications.
Knowledge of clinical trial design and methodology, including Good Clinical Practices and ethical, governmental, and regulatory requirements.
Understands treatment paradigms, competitive landscape and can frame information in a convincing and compliant way that resonates with physicians.
Excellent communication and presentation skills to articulate scientific and clinical data in an easy-to-understand manner to help HCPs best serve their patients.
Strong learning mindset and passion for science.
Prioritizes staying current with the latest data.
Patient centricity: Understands the patient journey and experience.
Patient-focused mindset.
Customer-focused/enterprise mindset: Understands overall enterprise objectives and prioritization.
Winning Mindset: results-oriented, positive, resilient attitude, able to quickly adapt in an ever-changing environment.
Willingness to embrace new ways of working and technological tools.
Demonstrated ability to drive organizational performance.
Experience identifying, engaging, and cultivating relationships with HCPs.
Demonstrated ability to influence matrix organization and problem-solving mentality.
Analytical Capability: Ability to analyze data, such as market trends, and HCP preferences.
Data-driven insights help them strategize and target their efforts effectively.
Ability to segment HCPs based on their preferences and other relevant factors.
Ability to derive actionable insights from data and analytics, including CE^3 analytics engine.
Providing feedback proactively to enable continuous improvement of technology and tools like CE^3.
Technological Agility: Understanding, adapting, and effectively using technology in various aspects of healthcare business and interacting with HCPs.
Utilizing various digital communication channels such as emails, instant messaging apps, and video conferencing to stay in touch with healthcare professionals, colleagues, and clients.
Competency using CE^3 and other software or CRM tools to collect, enter, and manage quality HCP data in a timely manner, track interactions, and plan future engagements with healthcare professionals.
Ability to use the Medical on Call technology effectively.
Ability to navigate and utilize the internet and online resources effectively.
Keeping up to date with technological advancements and changes.
Teamwork/Cross-functional mindset: Ability to work independently and act as a team player by developing strong rapport and working relationships with external and internal stakeholders.
Knowledge of the national healthcare and access environments.
Deep knowledge and experience of RWE.
Ability to interpret RWE and identify opportunities for RWE projects.
Be a representative of BMS in all interactions with external stakeholders.
Holds a high level of integrity and good judgment, to navigate the requirements of the role effectively and compliantly in accordance with BMS policies and procedures.

Location

Northern California
San Francisco
Field-based

Work Type

Field-based
Full-time

Experience Level

Experience in a specific Disease Area or with a broad medical background or relevant pharmaceutical experience
Field medical expertise preferred
Strong oncology experience required

Education Level

MD
PharmD
PhD
APP
PA
NP

Salary/Compensations

$168,220 - $203,837

Benefits

Additional incentive cash and stock opportunities (based on eligibility)
Health Coverage: Medical, pharmacy, dental, and vision care
Wellbeing Support: BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP)
Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support
Work-life benefits: Paid Time Off (US Exempt Employees: flexible time off (unlimited, with manager approval), 11 paid national holidays)
Work-life benefits: Paid Time Off (Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays)
Additional time off (based on eligibility): unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs
Annual Global Shutdown between Christmas and New Years Day (for all global employees full and part-time actively employed and paid directly by BMS at the end of the calendar year)

About the Company

Bristol Myers Squibb is a company where uniquely interesting work happens every day, transforming the lives of patients and careers of employees.
Employees grow and thrive through uncommon opportunities alongside high-achieving teams.
The company recognizes the importance of balance and flexibility, empowering employees to apply individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials.
Shared values include passion, innovation, urgency, accountability, inclusion, and integrity.
The company's single vision is 'Transforming patients’ lives through science™'.

Equal Opportunity

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles.
Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer.
If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com.
Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/.