Part Time Flexible Customer Service Associate at Hertz | New York | Rezi

Part Time Flexible Customer Service Associate at Hertz

Part Time Flexible Customer Service Associate

Hertz · New York

2 months ago

Part Time Flexible Customer Service Associate

Hertz · New York

2 months ago
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About the Role

This role involves consulting with customers on their rental, maximizing revenue by offering products and services, and ensuring world-class customer service and sales support. Responsibilities also include shuttling customers and preparing vehicles for pick-up, which entails cleaning, assessing damage, fueling, and refilling fluids.

Responsibilities

  • Consult with customers on their rental
  • Maximize revenue opportunities by actively offering products and services
  • Overcome customer objections
  • Ensure world-class customer service and sales support
  • Shuttle customers
  • Prepare vehicles for customer pick-up
  • Clean vehicles
  • Assess vehicle damage
  • Fuel vehicles
  • Refill all vehicle fluids

Requirements

  • Possess strong oral communication of ownership, accountability, and initiative
  • Possess strong written communication of ownership, accountability, and initiative
  • Possess all auditory, speaking, and communicating capabilities
  • Ability to sit, stand, walk, bend, twist, climb, drive, push, pull, speak, hear, write, lift, see, and read
  • Knowledge of computer terminal operation
  • Knowledge of telephone operation
  • Knowledge of calculator operation
  • Knowledge of copy machine operation
  • Knowledge of fax machine operation

Skills

  • Oral communication
  • Written communication
  • Ownership
  • Accountability
  • Initiative
  • Auditory capabilities
  • Speaking capabilities
  • Communicating capabilities
  • Computer terminal operation
  • Telephone operation
  • Calculator operation
  • Copy machine operation
  • Fax machine operation

Work Type

  • Part Time
  • Flexible

Salary/Compensations

  • $19.00/hr

Benefits

  • Up to 40% off the base rate of any standard Hertz rental
  • Medical plan options
  • Dental plan options
  • Vision plan options
  • Retirement programs, including 401(k) employer matching
  • Paid Parental Leave
  • Adoption Assistance
  • Employee Assistance Program for employees and family
  • Educational Reimbursement
  • Educational Discounts
  • Voluntary Pet Insurance Programs
  • Voluntary Legal/Identity Theft Insurance Programs
  • Voluntary Critical Illness Insurance Programs
  • Theme Park Tickets discounts
  • Gym Discounts

About the Company

  • The Hertz Corporation operates the Hertz, Dollar Car Rental, and Thrifty Car Rental brands.
  • Operates in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia, and New Zealand.
  • One of the largest worldwide airport general use vehicle rental companies.
  • The Hertz brand is one of the most recognized in the world.

Equal Opportunity

  • Hertz champions and celebrates a culture of diversity and inclusion.
  • Affirmative steps are taken to promote employment and advancement opportunities.
  • The variety of perspectives, experiences, skills, and talents of employees contribute to the company's culture, success, and reputation.
  • Individuals are encouraged to apply for positions based on their unique characteristics.
  • EOE, including disability/veteran