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About the Role

As a dedicated People Partner for SumUp Pay, you will work closely with the Tribe Lead and senior leaders to build and execute a people agenda for an incubation-stage team. This role offers the opportunity to shape how a fast-moving team hires, develops, and grows its people from the ground up, with ownership and direct influence.

Responsibilities

• Support the people strategy for the Consumer tribe covering engagement, career development, manager capability, and workforce planning.
• Adapt existing SumUp people programmes, including leadership development and career frameworks, to fit the team's current size, pace, and stage.
• Partner closely with Talent Acquisition to keep SumUp Pay’s hiring plan on track by setting cadence, unblocking issues, tracking metrics, and reporting progress.
• Act as the trusted go-to person for people decisions across the tribe, supporting leaders with performance, development, and team health.
• Use AI tools thoughtfully to improve and scale key people processes, experimenting and iterating to bring new ways of working to the team.

Requirements

• Experience working as a People Partner or HRBP in a fast-growing organisation.
• Track record of balancing strategic thinking with hands-on execution.
• Knowledge of talent and performance management processes, career development frameworks, and employment law, particularly across the UK.
• Ability to build trust and credibility quickly with senior stakeholders.
• Ability to influence decisions without direct authority.
• Comfort adapting company-wide programmes to fit a smaller, fast-moving team.
• Proactive in spotting people risks before they become problems.
• Analytical thinking to back up recommendations with data.

Skills

• Talent management
• Performance management
• Career development frameworks
• Employment law
• AI tools

Location

• Covent Garden, London

Work Type

• Office-first

Experience Level

• Junior

Benefits

• Virtual Stock Option programme
• 28 days of paid leave, plus bank holidays and special leaves
• Dedicated annual L&D budget
• Private health insurance, including optical and dental
• Salary-sacrifice commuter benefits
• Retirement scheme (SumUp matches 7% when you contribute 5%)
• Life insurance from MetLife for 2x your salary
• 1-month sabbatical after 3 years of service
• Referral Bonus

About the Company

• SumUp is building a full-featured personal account for consumers across Europe.
• SumUp is on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive.
• Over 4 million businesses in 37 markets rely on SumUp as their financial partner.
• SumUp has a diverse team of over 3,000 SumUppers from over 90 nationalities.
• The company fosters inclusivity and a continuous learning culture.
• SumUp strives to create an environment where everyone belongs and feels supported.

Equal Opportunity

• SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce.
• Hiring and employment decisions are not made based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy.
• The company is committed to creating a safe and respectful workplace where harassment of any form is strictly prohibited.