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About the Role

As a Showroom Advisor, you will focus on understanding customer needs to recommend suitable finance, products, and installation options. You will utilize software to create inspirational designs, coordinate multiple projects, and support customers virtually and in person, guiding them from initial ideas to project completion.

Responsibilities

• Recommend finance, products, and installation options based on customer needs.
• Use software to produce inspirational designs for customer projects.
• Coordinate multiple projects and support customers virtually and face to face.
• Guide customers through their project journey from initial ideas to delivery.

Requirements

• Proficient in using technology.
• Excellent communication and relationship-building skills.
• Ability to work closely with colleagues and installers.
• Motivated by targets and confident in converting designs into sales.
• Ability to work effectively as part of a team.
• Strong problem-solving skills.
• Keen eye for design.
• Flexible to work a rota including weekends, evenings, and bank holidays.

Skills

• Communication
• Relationship building
• Design
• Problem-solving
• Sales

Location

• B&Q Chiswick

Work Type

• Full Time
• Permanent Contract
• Shifts available Monday - Sunday, 7.00am - 10.00pm

Salary/Compensations

• UK Notional hourly rate £15.44 per hour + Incentives* (Inclusive of an £1.34 per hour, store specific location allowance)

Benefits

• Uncapped quarterly bonus scheme.
• Year-round incentives programme.
• Award-winning pension scheme.
• ShareSave options.
• 6.6 weeks holiday.
• Payroll giving.
• Employee Assistance Programme.
• Shopping discounts.
• Colleague wellbeing benefits.
• Generous breaks.

About the Company

• We believe anyone can improve their home to make life better.
• Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love.

Equal Opportunity

• We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
• You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.