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About the Role

As a supervisor in our store, you will act as the vital link between store management and the sales associates, driving service and sales. We believe that our supervisors have a great opportunity to develop their full potential with us and we are committed to preparing them for that next step up to store management. As one of our Store Supervisors, your blend of sales and communication skills will contribute to the success of our store.

Responsibilities

Supporting the management team to drive sales and profitability
Coaching and motivating the sales associates to deliver high levels of customer service, ensuring the store is always customer-ready
Making sure your store looks great, maintaining all retail operation standards in line with the brand’s visual merchandising guidelines
Ensuring operational policies and procedures are respected
Understanding your store’s KPIs and playing your part to ensure they are achieved

Requirements

You love interacting with people.
You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
You can talk to people, create a supportive (and fun!) environment, that helps deliver the best service possible
You have experience in opening and closing a store, taking responsibility and being in charge when necessary
Ideally you come from a retail background with some fashion or lifestyle experience
You have excellent written and verbal communication in English (another language is a plus but not necessary)
You are proficient in the use of MS Office and different POS systems
You are flexible when it comes to working weekends, evenings, and holidays as necessary
You live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.

Skills

Sales
Communication
MS Office proficiency
POS systems proficiency

Location

Wembley

Work Type

Full-time

Experience Level

Entry level management

Benefits

Comprehensive benefits that encourage mental, physical, and financial well-being
Competitive salary
Amazing bonus
Pension scheme
50% staff discount
Career ownership, enabling you to build your knowledge and experience across different brands
Supportive feedback-based culture where respect and integrity guide us
Tailored training (induction, ongoing online and face-to-face sessions)

About the Company

The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands.
VF's purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet.
The North Face is the premier exploration company in the world. We spark curiosity. We dare to disrupt. We create communities. And we lead with integrity. We are a community of explorers and are constantly looking for new ideas, places and people to connect with.
With 40 years in the outdoor industry, The North Face® is the premier supplier of authentic, innovative and technologically advanced exploration apparel, footwear, equipment and accessories.
VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business.
The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world.

Equal Opportunity

VF is an equal employment opportunity employer of minorities, females, protected veterans and the disabled.
VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.
VF is committed to meeting the diverse needs of people with disabilities in a timely manner that is consistent with the principles of independence, dignity, integration and equality of opportunity, and will do so by striving to identify, prevent and remove barriers to accessibility wherever possible as well as by meeting the accessibility requirements under the ADA, AODA, and other applicable state, local or provincial regulations.
VF is committed to digital accessibility, and to conforming to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA and complying with the ADA and AODA Standards for Accessible Design, and other applicable regulations.