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About the Role
As a Crossroads Buyer, you will bring our brand promise to life: to offer a fun, fashion-centered, and affordable shopping experience to our communities. You’ll hand select items to sell in our stores and provide a high-level of customer service. You’ll get customers excited about shopping and selling second-hand fashion, whether it’s their first time or their 1000th! When you join Crossroads, you are joining the sustainable fashion movement and reshaping fashion culture. We have clear paths for promotion and several routes you can take as you embark on your second-hand retail journey. You’ll learn how to run a second-hand business– you’ll embody an entrepreneurial spirit- learning everything from buying, merchandising and inventory practices to gaining and maintaining the trust of a customer base who has been devoted since day one.
Responsibilities
- Greet each customer with a smile and welcome them to our store.
- Create a welcoming, fun, and inclusive environment to shop and work in.
- Teach our customers how we work and get them excited about selling their clothes to us!
- Act with integrity in words and actions- do the right thing and do it right, even when it’s difficult.
- Embody our core values of service, inclusion, and education.
- Connect with all customers and try our best to help them.
- Show up to work on time and ready to go!
- Understand that needs change and evolve throughout the day- know how to support your team and customer as needed.
- Engage with new people daily.
- Clean, organize, and merchandise to create the best possible shopping and working environment.
Requirements
- Must be able to work a minimum of 30 hours per week.
- 6+ months of retail experience.
- Have a good eye for fashion and current trends.
- Must be authorized to work in the United States.
Skills
- Customer service
- Merchandising
- Inventory management
- Sales
- Teamwork
- Adaptability
- Problem-solving
- Interpersonal skills
- Organization
Location
- Northern California
- Southern California
- Chicago
- Seattle
- Portland
- Denver
- New York
- Houston
Work Type
- Full-time
Experience Level
- Entry Level
Salary/Compensations
- $19.68-$22.68 PER HOUR
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Sick paid time off
- Medical insurance for employees working at least 20 hours a week
- Vacation time
- Holiday pay (time and a half on select holidays)
- Flexible scheduling
- Generous discount on merchandise
- Earned Wage Access
- Commuter Benefits
About the Company
- One of the first companies to pioneer secondhand clothing as an alternative to traditional retail, Crossroads Trading has been buying, selling, and consigning name brand and designer clothing in a friendly, fun, and fashionable atmosphere since 1991.
- Crossroads has expanded over time to 38 retail locations spanning Northern and Southern California, Chicago, Seattle, Portland, Denver, New York, and Houston.
- In recent years, we have added Sell-By-Mail and Concierge programs to provide convenient new ways for fashionable and eco-conscious customers to sell their gently used clothing.
- Crossroads has been featured in Harper’s Bazaar, Teen Vogue, and LA Mag, and is widely recognized as an industry leader in the ‘resale revolution.’
- If you like sustainability, fashion, and working in a fun, positive environment, you’ll enjoy a career with us!