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About the Role

Inspire a team, grow a centre, and change children’s lives by supporting the day-to-day running of a thriving education centre. Work closely with the Centre Manager to lead a team of Tutors and grow the centre through new member acquisition and by delivering exceptional service for families. This role offers a clear progression pathway to Centre Manager.

Responsibilities

• Drive membership growth through community engagement, local partnerships, and marketing events.
• Maximize profitability through debt and revenue management and optimizing staff efficiency.
• Deliver excellent family and member experiences from first enquiry through to long-term progress.
• Manage day-to-day operations to ensure the centre runs smoothly and efficiently.
• Lead, coach, and develop the Tutor team to deliver outstanding learning experiences for members.
• Champion safeguarding by prioritizing the safety and wellbeing of every child in your care.
• Role model excellent tutoring and coach the team, supporting members to achieve real progress in maths and English.
• Monitor and celebrate member progress, holding meaningful conversations with families about achievements and next steps.
• Build the centre’s reputation through local brand presence, community engagement, and sales activation.
• Host trial sessions, manage enquiries, and new member experience, ensuring every family feels welcome and supported.

Requirements

• Passionate about education and working with children.
• Excited to take ownership of goals, drive progress, and tackle challenges head-on.
• Communicate clearly, confidently, and with impact.
• Balance multiple priorities while staying calm in a fast-paced environment.
• Give and receive feedback openly and committed to self-development.
• Proof of eligibility to work in the UK.
• Provide a full employment history with all gaps clearly explained and evidenced where required.
• Satisfactory references and an Enhanced DBS check.

Location

• Hounslow

Work Type

• Full-time
• Permanent

Experience Level

• Supervisor

Salary/Compensations

• £27,000 PA
• Additional London weighting uplift of £1000-£3500

Benefits

• 27 flexible holiday days per year, plus extra gifted time off between Christmas Eve and New Year.
• Additional holiday based on length of service.
• 3 additional paid days off for personal or religious celebration, wellbeing, or volunteer day.
• Potential to earn an individual performance bonus of £750 twice a year.
• Fully subsidised tuition for children of all salaried staff.
• 50% off Explore Learning membership fees for immediate relations of staff members.
• Staff discounts including gym memberships and sportswear.
• Free 16-25 or 26-30 railcard.
• Free counselling services.
• Access to My Possible Self (a wellbeing app).
• Cycle to work scheme.
• Discounted Tastecard.
• Private health insurance with Vitality (based on length of service).
• Referral bonus.
• Payroll giving scheme.
• Enhanced parental leave.
• Pension options.

About the Company

• Award-winning tuition provider with professional tutors, smart learning tools & over 20 years of running successful centres across the UK.
• Mission is to help every child make meaningful progress.

Equal Opportunity

• Welcome applicants from all backgrounds and are committed to creating a welcoming, inclusive environment where everyone is valued, respected, and able to reach their full potential.
• Committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment.
• Safer recruitment processes are rigorous and designed to deter, identify and reject anyone who may pose a risk to children.
• This role is exempt from the Rehabilitation of Offenders Act 1974 (and relevant Exceptions Orders). Relevant disclosures will be required in line with DBS and safer recruitment requirements.