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About the Role
As a network expert within Kyndryl's Network Services team, you will design, implement, and manage mission-critical network solutions throughout their lifecycle. You will create local and wide-area network solutions utilizing multiple platforms and protocols, troubleshoot network issues, and coordinate with vendors for hardware and software installations. Your responsibilities will include project implementation, planning, cost analysis, building proof-of-concept solutions, reviewing project requirements, and communicating them to the team. You will design and implement IP and VOIP solutions, and provide high-quality technical support to customers for implementation, go-live, and maintenance.
Responsibilities
- Creating local and wide-area network solutions utilizing multiple platforms and protocols
- Troubleshooting network issues
- Coordinating with vendors to install the latest hardware and software
- Working on project implementation
- Conducting project planning and cost analysis
- Building proof-of-concept solutions with networking system technology
- Reviewing project requirements
- Communicating project requirements accurately to the team
- Ensuring project requirements are appropriately fulfilled
- Designing and implementing local and wide-area network solutions, including IP and VOIP
- Providing high-quality technical solutions to customers for implementation, go-live, and maintenance
Requirements
- Skills in general network or voice infrastructure construction
- Expertise in traditional data center network design and implementation
- General troubleshooting skills for network issues
- Experience and skills in incident isolation, recovery planning, and execution
- Strong communication skills (e.g., responding to user inquiries with appropriate investigation and answers)
- Experience in team leadership within projects
- Experience as a network team leader in system build projects
- Experience as a project leader for small-scale network projects
- 2+ years of experience in network construction or operations projects
Skills
- Routers
- Networking controllers
- Bridges
- Networking software
- Network operations and monitoring systems
- Network certifications (e.g., Cisco CCNP or higher, Juniper Professional Level or higher, VMware VCP-NV)
- Network design and implementation using virtualization technologies (e.g., SDN, SD-WAN)
- Network security technologies such as SASE
- English proficiency (ability to handle email communication and read technical documentation)
- Leadership skills to motivate and develop team members
- IP
- VOIP
Location
- Remote
Work Type
- Hybrid
Experience Level
- 2+ years of experience in network construction or operations projects
Benefits
- Support for training programs
- Access to cutting-edge learning opportunities
- Certifications with Microsoft, Google, and Amazon
- Coaching
- Hands-on experiences
- Be Well programs (financial, mental, physical, and social health support)
About the Company
- Kyndryl runs and reimagines mission-critical technology systems that drive advantage for leading businesses.
- We are at the heart of progress, enabling smarter decisions, faster innovation, and a lasting competitive edge through proven expertise and AI-powered insight.
- We prioritize employee well-being and provide a flexible, supportive environment for professional growth.
- Our culture emphasizes kinship, inclusion, empathy, and shared success.
- We are committed to sustainable progress for our customers and supporting the communities where we work and live.
Equal Opportunity
- We welcome people of all cultures, backgrounds, and experiences.
- We encourage individuals to apply even if they don't meet every requirement.
- We believe in growth and are excited to see what candidates can bring.
- Belonging is a key driver of employee engagement, and we ensure everyone feels valued, respected, and trusted.