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About the Role
As a Senior Enterprise Key Account Manager, you will own and grow a portfolio of AB Tasty & VWO's most strategic enterprise accounts in North America, driving retention and expansion revenue in a fast-paced, post-merger environment.
Responsibilities
- Manage a portfolio of strategic Enterprise accounts across North America, ensuring strong retention and client satisfaction.
- Build and maintain executive-level relationships with C-suite and senior stakeholders, acting as a trusted advisor on digital experimentation and optimization strategy.
- Drive Net Revenue Retention (NRR) growth by identifying and executing upsell and cross-sell opportunities across the combined AB Tasty & VWO product suite.
- Lead quarterly business reviews, platform demos, and renewal negotiations, articulating value and aligning on future roadmap opportunities.
- Liaise with Product, Marketing, and Customer Success teams to relay client feedback, advocate for client needs, and ensure seamless solution delivery.
- Represent AB Tasty in the North American enterprise market with a hunter mindset and entrepreneurial spirit.
Requirements
- Proven experience in enterprise account management or sales within SaaS, MarTech, or Digital Experimentation, with a track record of managing and growing six- and seven-figure accounts.
- Confidence in navigating complex enterprise sales cycles, multi-stakeholder negotiations, and renewal/expansion processes with C-level executives.
- Eagerness to thrive in a dynamic, post-merger environment, comfortable with ambiguity, energized by change, and driven by a strong hunter mindset for account growth.
- Strong analytical skills to leverage data and insights (Salesforce, Gong) for compelling business cases and account strategies.
- Excellent communication and presentation skills, translating technical product capabilities into clear business value for diverse audiences.
Skills
- Salesforce (CRM)
- Gong (Revenue Intelligence)
- Slack
- Google Workspace
- AB Tasty & VWO experimentation suites
Location
- New York
- US
- Canada
- North America
- Paris HQ
Work Type
- Permanent
- Full-time
- Hybrid (up to 3 days remote per week)
- Regular on-site client visits
- Attendance at industry conferences
- Occasional travel to Paris HQ
Experience Level
- Senior
- Proven experience in enterprise account management or sales
- Track record of managing and growing six- and seven-figure accounts
Benefits
- Direct influence on company success and growth.
- Ownership and autonomy with freedom to excel.
- Collaboration with a diverse, global team across 8 countries.
- Opportunities for professional growth, education, and upward mobility.
- Flexible work schedule with up to 3 days of remote work per week.
About the Company
- Global leader in AI-powered experience solutions, helping brands sell better by creating positive user experiences across all digital properties.
- Founded in 2009, partnered with over 1000 clients including Kering, McDonald’s, Ulta Beauty, L’Oreal, Disneyland Paris, and LVMH.
- Presence in 8 countries across 3 continents with a team of 300+ individuals dedicated to building the internet of the future.
- Community-focused company valuing innovation and growth, with a diverse and dynamic team.
- Core values: client satisfaction, impactful, go above and beyond, one team one dream.
- Committed to creating a workplace where everyone feels empowered to share ideas, take risks, and make an impact.
- Nurtures team and their professional journeys.