About the Role
We are seeking a vibrant and organised Workplace Experience Manager to champion our office culture, operations, and environment. This role is responsible for seamless day-to-day operations, front-of-house hospitality, planning engaging team events, and driving well-being initiatives. You will collaborate closely with local leadership, global teams, and departmental heads to design a productive, safe, and welcoming workspace where our people can thrive.
Responsibilities
- Plan, execute, and coordinate a variety of in-office events, including team-building activities, workshops, celebrations, and updates.
- Collaborate with department heads to understand their team's specific needs and preferences for events.
- Develop and implement strategies to boost employee engagement and satisfaction.
- Gather employee feedback through surveys and regular communication to continually improve the office experience.
- Oversee day-to-day office operations, including office supplies, equipment maintenance, mail, couriers, and overall cleanliness.
- Coordinate catering, office supplies, and vendor deliveries.
- Manage meeting rooms, the room booking system, and help facilitate IT equipment.
- Continuously assess and optimize the workspace for efficiency and employee comfort.
- Handle basic financial administration, including expense processing and invoice coordination.
- Manage the reception area to provide a warm and professional welcome to all visitors and guests.
- Coordinate visitor access, sign-ins, and pass distribution for a seamless front-of-house experience.
- Ensure a positive experience for visitors by managing meeting room scheduling and catering services.
- Address all visitor needs promptly and professionally.
- Coordinate social and well-being initiatives to enhance employee satisfaction and work-life balance.
- Coordinate wellness programs, mindfulness sessions, and other activities that contribute to a positive workplace culture.
- Coordinate social groups and activities across multiple office locations.
- Facilitate the onboarding process for new employees, ensuring a smooth, welcoming experience and providing resources to help them integrate into the company culture.
- Ensure strict compliance with health and safety regulations by conducting regular risk assessments.
- Coordinate emergency response plans and drills while keeping employees informed and prepared.
- Collaborate with leadership to design and optimize workspaces for maximum productivity and collaboration.
- Implement ergonomic solutions to enhance overall employee well-being.
- Stay informed about the latest office technologies and recommend solutions for improved efficiency.
- Collaborate with the IT department to address and resolve technology-related issues in the office.
- Collaborate effectively with global teams.
Requirements
- 3–5+ years of experience in Office Management, Workplace Experience, Corporate Hospitality, or a similar operations-focused role.
- Proven experience managing corporate office facilities, tracking supplies, and coordinating with external vendors and couriers.
- Experience planning and running in-office events, workshops, team-building activities, and employee wellness programs.
- Strong reception and visitor management skills to provide a warm, professional welcome to guests.
- Ability to facilitate a smooth, welcoming orientation experience for new team members.
- Confident handling basic financial tasks like invoice coordination and expense processing.
- Solid understanding of workplace health and safety regulations, risk assessments, emergency planning, and ergonomic setups.
- Savvy with office technologies and booking systems, with the ability to partner with IT to resolve equipment issues.
- Excellent interpersonal skills to gather employee feedback via surveys and collaborate with leadership and global teams.
Skills
- Office Operations
- Event Management
- Front-of-House Hospitality
- Onboarding Support
- Financial Admin
- WHS & Ergonomics
- Tech Coordination
- Communication
- Collaboration
Location
- Sydney CBD
Work Type
- Onsite
- Full-time
Experience Level
- 3-5+ years
About the Company
- Nuix is on an incredible journey of transformation, aligning our strengths with our ambitions to pursue greater opportunities.
- Nuix Vision: Finding Truth in a Digital World.
- Nuix Mission Statement: Nuix creates innovative software that empowers organizations to simply and quickly find the truth from any data in a digital world. We are a passionate and talented team, delighting our customers with software that transforms data into actionable intelligence.
- Nuix Values: TAKE OWNERSHIP, RESILIENT, UNAFRAID, TEAM NUIX, HERO OUR CUSTOMERS.
- We believe in these principles and seek to weave them into the fabric of our daily work at Nuix. In doing so, we co-create a dynamic and purposeful company culture that we can be proud of and want to belong to.
Equal Opportunity
- Nuix is an equal opportunities employer.
- We welcome all applications and are a flexible employer.
- We strive to make any required adjustments where possible to make the process fair and equitable for everyone.
- If you need any accommodations throughout the interview process, please note this in your job application.
- Nuix is an Equal Opportunity Employer
