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About the Role

The Finance Officer – Home Care plays a key role in supporting the financial and administrative operations of Home Care Services. This position is responsible for client billing, government claiming, reconciliations, reporting, and maintaining accurate financial records while ensuring compliance with organisational policies and Aged Care standards. This role offers a hybrid working model, combining office-based work from our Wahroonga Corporate Office with flexible work-from-home arrangements.

Responsibilities

Manage client billing, invoicing and financial administration processes
Support Support at Home (SAH), DVA, CHSP and DEX claiming and reporting requirements
Process direct debits, client statements and account reconciliations
Investigate and resolve billing discrepancies and account enquiries
Maintain accurate financial records and documentation
Assist with reporting, audits and compliance activities
Support payroll-related finance processes as required
Provide responsive and professional support to clients, families and internal stakeholders
Contribute to continuous improvement initiatives and finance process efficiencies

Requirements

Current Australian work rights
National Criminal History Check
Willingness to travel if required

Skills

Strong attention to detail
Excellent organisational skills
Experience with billing, invoicing, reconciliations or accounts processes
Strong Microsoft Office skills, particularly Excel
Excellent communication and customer service skills
Ability to work autonomously and within a collaborative team
Strong problem-solving skills
Sound judgement
Ability to maintain confidentiality
Ability to work with integrity
Experience within the Aged Care, Home Care or Community Services sector (Desirable)
Knowledge of Aged Care funding and claiming processes (Desirable)
Experience using finance or client management systems such as Epicor and AlayaCare (Preferred)

Location

Wahroonga

Work Type

Full Time
Hybrid

Experience Level

Experience in administration, finance support or accounts roles

Benefits

Opportunities for professional growth and development
Flexible hybrid working arrangements

About the Company

At Uniting Protestant Association of NSW Limited (UPA), we are committed to providing compassionate care and support that enables older people to live with dignity, respect and independence.
At UPA, we value our people and foster a supportive and inclusive workplace culture.
You will be joining an organisation that genuinely cares about its employees, clients and communities.