Customer Service and Sales Assistant at J&T GROUP INC | Austin, TX | Rezi

Customer Service and Sales Assistant at J&T GROUP INC

Customer Service and Sales Assistant

J&T GROUP INC · Austin, TX

2 months ago

Customer Service and Sales Assistant

J&T GROUP INC · Austin, TX

2 months ago
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About the Role

This role combines customer support and sales responsibilities, making it a great opportunity for individuals who enjoy working with people and want to build a long-term career in customer service, sales, or business development. This role plays a key part in creating a positive customer experience while supporting overall sales and team goals.

Responsibilities

  • Provide professional, friendly, and efficient customer service
  • Engage with customers to understand their needs and provide appropriate solutions
  • Promote and recommend products and services based on customer preferences
  • Build and maintain strong relationships with new and existing customers
  • Assist customers with inquiries, concerns, and general support
  • Resolve customer issues in a timely and effective manner
  • Maintain a strong understanding of products, services, and current promotions
  • Support daily sales activities and contribute to individual and team goals
  • Accurately document customer interactions when necessary
  • Collaborate with team members to ensure a consistent and positive customer experience
  • Represent the brand in a professional and positive manner at all times

Requirements

  • Strong communication and interpersonal skills
  • Positive attitude and customer-first mindset
  • Comfortable working in a fast-paced, team-oriented environment
  • Ability to multitask and stay organized
  • Reliable with strong attendance and time management skills
  • Willingness to learn and adapt in a dynamic environment
  • Full-time availability

Skills

  • Communication
  • Interpersonal skills
  • Customer service
  • Sales
  • Business development
  • Problem-solving
  • Time management
  • Organization

Location

  • On-site

Work Type

  • Full-time

Experience Level

  • No prior experience required
  • Comprehensive, hands-on training provided

Benefits

  • Dental insurance
  • Health insurance
  • Vision insurance
  • Paid training
  • Ongoing mentorship
  • Opportunities for career growth and advancement
  • Supportive and collaborative team environment
  • Consistent scheduling
  • Performance-based incentives and bonus opportunities
  • Skill development in communication, sales, and business operations