About the Role
Provide excellent, friendly, and upbeat customer service to ensure a quick, accurate, and pleasant shopper co-op experience. Educate non-owners about Wheatsville Co-op membership benefits, maintain strong knowledge of store policies and product mix, and complete all shift duties.
Responsibilities
- Operate a cash register accurately and efficiently
- Deliver exceptional customer service
- Maintain drawer variance within acceptable standards
- Bag groceries and offer carryout assistance proactively
- Maintain cleanliness of the register station, parking lot, and carts
- Accurately count cash drawer at beginning and end of shift
- Memorize PLUs for deli, bulk, and produce items
- Educate shoppers about Co-op membership benefits
- Attend staff meetings, trainings, and participate in quarterly inventory
- Assist with stocking shelves, rotating stock, and facing product
- Break down grocery pallets and stock product efficiently
- Ensure grocery aisles are clean, well-organized, and fully stocked
- Respond to customer questions about grocery items
- Monitor product freshness and report spoilage or damaged goods
- Assist with periodic grocery inventory counts
- Use downtime at Front End to support grocery team as directed
Requirements
- Be present and prepared to work at the start of scheduled shifts
- Ability to project a friendly, helpful personality to the public
- Good communication and receptive to feedback
- Accurate cash handling skills and attention to detail
- Knowledge of, or ability to quickly learn, universal produce PLUs
- TABC certification required
- Evenings and weekends required
Skills
- Friendly, helpful personality
- Good communication
- Receptive to feedback
- Accurate cash handling
- Attention to detail
- Knowledge of universal produce PLUs
- Ability to quickly learn universal produce PLUs
- Prior natural foods experience
- Prior retail experience
- Prior cashier experience
- Prior customer service experience
Education Level
- TABC certification
