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About the Role

As a Sales Advisor at H&M, you’ll play a key role in creating an outstanding customer experience. You’ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you’ll contribute to both your own success and the success of the company.

Responsibilities

• Share fashion and product knowledge to help customers make informed choices.
• Collaborate with your team to deliver exceptional service at every step of the customer journey.
• Ensure the sales floor and back of house are well-stocked, organized, and inviting.
• Support with opening and closing of the store.
• Represent yourself and the brand positively during all customer interactions.

Requirements

• Experience in customer service within fashion, retail, or similar fields.
• Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.
• Thriving in collaborative and dynamic environments.
• Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.
• Flexible and action oriented.

Skills

• Fashion knowledge
• Product knowledge
• Customer service
• Collaboration
• Communication
• Creativity
• Technology proficiency
• Eagerness to learn
• Action oriented

Location

• Store

Work Type

• Full-time

Experience Level

• Entry level

Benefits

• 25% off H&M Group brands
• Access to Uprise, a digital wellbeing program
• Three free confidential sessions per year with coaches or therapists
• Up to 26 weeks of company paid leave for eligible team members
• Global opportunities

About the Company

• H&M Group is a global company of strong fashion brands and ventures.
• Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions.
• We want to liberate fashion for the many, and our customers are at the heart of every decision we make.
• We are made up of thousands of passionate and talented colleagues united by our shared culture and values.
• Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

Equal Opportunity

• We are committed to a recruitment process that is fair, equitable, and based on competency.