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About the Role

Support a safety-focused mixed-methods research programme. This role will contribute to driver safety studies and user perception research, helping ensure that features meet both user needs and NHTSA compliance standards.

Responsibilities

• Own assigned research tasks end-to-end under the guidance of senior leadership, ensuring milestones and quality standards are met.
• Check feasibility of project execution including timelines and resources and flag risks proactively.
• Run day-to-day operations of research studies, coordinating between internal teams and the client at key project stages.
• Resolve escalations promptly and ensure successful closure of issues, keeping clients and supervisors informed of any changes to project scope.
• Design and execute quantitative surveys, discussion guides, and diary studies with methodological rigour, selecting appropriate approaches based on project needs.
• Conduct data collection, log analysis, and qualitative synthesis translating findings into clear, trustworthy, and actionable insights backed by data.
• Identify patterns and trends across datasets to generate meaningful recommendations relevant to client business context.
• Leverage industry-standard eye-tracking methodologies and experience with scaled qualitative surveys for driver safety evaluations.
• Prepare polished reports and presentations that communicate insights through clear storytelling.
• Actively contribute to team meetings with prepared ideas and solutions and support a collaborative research environment.

Requirements

• 1–3 years of experience in UX research, market research, or a related field.
• Hands-on experience with quantitative survey design, sampling methods, and at least one statistical software package (e.g., R, MATLAB, SPSS).
• Experience conducting small-scale qualitative research methods, including diary studies, concept testing, and usability testing.
• Proficiency in MS Excel, Google Sheets, and presentation tools (PowerPoint, Google Slides).
• Strong analytical, communication, and active listening skills with the ability to surface non-verbal and nuanced insights during research sessions.
• Ability to leverage industry-standard methods for eye-tracking studies.
• Experience in driving safety or in-vehicle research is a strong advantage.

Skills

• UX research
• Market research
• Quantitative survey design
• Sampling methods
• Statistical software package (e.g., R, MATLAB, SPSS)
• Qualitative research methods
• Diary studies
• Concept testing
• Usability testing
• MS Excel
• Google Sheets
• Presentation tools (PowerPoint, Google Slides)
• Analytical skills
• Communication skills
• Active listening skills
• Eye-tracking studies
• Driving safety research
• In-vehicle research

Location

• Sydney

Work Type

• Full time
• Fixed Term Contract

Experience Level

• Junior
• 1-3 years

About the Company

• For over 120 years, innovation has been a core tenet of our offering – exploring new ways to reach, engage and nurture relationships with audiences.
• Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact.
• Be a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We’re leading the way – helping to build a more sustainable planet.
• Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future.
• Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way.