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About the Role

Zip is seeking a Senior Technical Enablement Manager to oversee the readiness and development of the Solutions Engineering team. This role bridges pre-sales execution, product knowledge, and learning design to empower the SE team in technical discovery, demos, competitive positioning, and deal progression.

Responsibilities

• Own SE Onboarding & Ramp: Design and deliver a structured ramp program for new SEs covering platform depth, demo certification, discovery methodology, and technical objection handling. Track ramp KPIs and iterate to accelerate time-to-readiness.
• Drive Ongoing Technical Readiness: Build and maintain a continuous learning program to keep SEs updated as the product evolves. Partner with Product and PMM to integrate new releases, competitive shifts, and messaging updates into field-ready training.
• Build and Maintain SE Certifications: Own the SE certification framework including demo quality, technical discovery, and RFx readiness. Run bi-annual refreshes and use AI roleplay tools to scale practice and coaching.
• Enable Competitive & Vertical Depth: Develop programs to equip SEs with technical differentiation, industry context, and ERP/integration knowledge needed for enterprise deals.
• Leverage Data to Improve Performance: Use call intelligence, competency assessments, and win/loss data to identify gaps in technical delivery, narrative quality, and demo effectiveness, then build targeted interventions.
• Partner Cross-Functionally: Act as the connective tissue between SE leadership, PMM, Product, and RevOps to align SE enablement with GTM strategy, product launches, and competitive priorities.
• Measure What Matters: Track leading indicators (demo certification pass rates, call quality scores, competitive win rates, early-stage conversion) and lagging indicators (win rate, deal velocity, ACV) to demonstrate enablement impact.

Requirements

• 4–7+ years of experience in technical pre-sales enablement, solutions engineering, or a closely related GTM role in a high-growth SaaS environment
• Deep understanding of the SE function, including how SEs think, prepare for technical evaluations, and what differentiates great demos.
• Proven experience building certification programs, technical learning journeys, and demo readiness frameworks.
• Hands-on experience with tools like Gong, LMS platforms, and AI roleplay tools (e.g. LetterAI).
• Strong data orientation and comfort in extracting insights from call intelligence and performance data to inform program design.
• Excellent communication, cross-functional influence, and project management skills.
• High execution bar with the ability to ship programs, iterate quickly, and build trust with technical teams.

Skills

• Technical Pre-sales Enablement
• Solutions Engineering
• GTM Strategy
• SaaS
• Demo Certification
• Technical Learning Journeys
• Demo Readiness Frameworks
• Gong
• LMS Platforms
• AI Roleplay Tools
• Data Analysis
• Call Intelligence
• Performance Data Analysis
• Communication
• Cross-functional Influence
• Project Management
• Instructional Design
• Curriculum Development
• ERP Ecosystems (SAP, Oracle, Workday)
• Procurement Technology
• RFx Processes
• Enterprise Procurement Evaluation Cycles

Experience Level

• Senior

Salary/Compensations

• 120,000 - 150,000 CAD

Benefits

• Start-up equity
• Full health, vision & dental coverage
• Team building events
• Flexible PTO
• Apple equipment plus home office budget
• 401k plan

About the Company

• Zip is the AI platform for enterprise procurement, designed for collaboration between humans and agents. It orchestrates procurement across teams, tools, and suppliers using AI agents to help companies innovate faster. Trusted by enterprises like T-Mobile, OpenAI, and AMD, Zip has saved over $8 billion and processed over $500 billion in spend. The team comprises product leaders from Apple, Airbnb, and Meta, and former procurement leaders from major organizations. Zip has raised $371 million, achieving a $2.2 billion valuation, and has received recognition from Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups.

Equal Opportunity

• We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong.