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About the Role

This role contributes to shaping the future of the outdoors by helping customers find and pursue their love for outdoor activities. The position focuses on creating better outdoor experiences through sharing knowledge, providing recommendations, and engaging with customers daily. Key responsibilities include facilitating transactions, selling memberships, offering REI products and services, maintaining store appearance, and organizing merchandise, all while ensuring 100% customer satisfaction.

Responsibilities

Assist customers with questions about products, memberships, and special ticket sales.
Maintain visual standards with store management, merchandising, and sales leads.
Engage in REI Sales & Service Training and promote REI goods and services.
Support store pick-up, including receiving and processing products.
Follow REI loss prevention and safety procedures.
Perform additional duties as assigned.

Requirements

Ability to work a flexible schedule based on business needs.
Store retail experience (preferred).

Skills

Enjoys communicating and building relationships, both inside and outside the organization.
Open to feedback and other viewpoints in the spirit of supporting the business.
Uses business understanding, innovative thinking, and sound judgment to solve problems.
Makes solid recommendations by combining information from various sources.
Produces quality work by setting effective goals and establishing priorities.
Organizes and uses resources to meet deadlines, keeps others informed about plans and progress.
Engages and influences others to accomplish worthwhile organizational goals.

Salary/Compensations

$21.15 - $23.96 per hour

Benefits

Generous employee discount.
Access to health benefits.
Retirement savings plan.
Accrued time off.

About the Company

REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors.
The co-op plays a part in shaping the future of the outdoors, for people and our planet.
REI's brand promise is inspiring and enabling a life outside for everyone.

Equal Opportunity

At REI, we believe the outdoors is for all.
Committed to becoming a fully inclusive, anti-racist, multicultural organization.
Recognizes strength in diversity, with each employee bringing unique skills, experiences, and perspectives.
Seeks employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.