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About the Role

Account Directors on Highwire’s B2B Technology team lead high-impact, integrated communications programs for fast-growth and enterprise technology brands. They bring deep expertise across sectors such as enterprise software, AI, cloud, and data infrastructure, translating complex technology concepts into compelling narratives that drive business results. In this role, Account Directors oversee 4–5 account teams, providing strategic leadership, senior client counsel, and mentorship. They ensure consistent, high-quality program delivery while guiding clients on positioning, storytelling, and visibility initiatives. Account Directors also play a critical role in agency growth, thought leadership, and developing a collaborative, high-performing team culture.

Responsibilities

Lead B2B technology clients across enterprise software, AI, cloud, and data infrastructure sectors.
Develop integrated communications strategies that drive brand credibility, awareness, and business impact.
Provide senior-level counsel on messaging, positioning, media engagement, and thought leadership initiatives.
Translate complex technology topics into compelling, business-relevant stories.
Serve as the senior client lead, ensuring deliverables meet or exceed expectations.
Identify and pursue opportunities for organic growth within existing accounts.
Partner with clients on executive visibility and product storytelling initiatives.
Manage budgets, forecast hours, and allocate resources efficiently across teams.
Build and maintain strong relationships with top-tier business, tech, and trade media.
Drive thought leadership programs and creative storytelling that elevate client visibility.
Oversee data-driven and trend-based pitching to secure meaningful media coverage.
Leverage digital and social channels strategically to amplify earned media and audience engagement.
Stay ahead of media and market trends to provide proactive, strategic guidance.
Manage 3–4 direct reports, providing mentorship, guidance, and performance feedback.
Support new business initiatives, from research and ideation through pitch presentation.
Contribute to agency marketing and thought leadership efforts, including award submissions, case studies, and blog content.
Champion Highwire’s culture of inclusion, empowerment, and collaboration.
Represent Highwire at industry events, conferences, and networking opportunities.
Coach and mentor account teams to ensure clarity on responsibilities, client goals, and strategic priorities.
Foster a collaborative environment where team members can grow professionally and creatively.
Lead by example, maintaining high standards of professionalism, accountability, and client service.

Requirements

7+ years of PR or communications experience in an agency setting.
Deep experience managing B2B technology clients, including enterprise, SaaS, cloud, AI, or data-focused brands.
Proven success developing and executing integrated communications programs that deliver measurable business results.
Strong understanding of the B2B technology media and analyst landscape.
Exceptional writing, editing, and storytelling skills.
Demonstrated strategic leadership and client management experience.
Established media relationships within business, technology, and trade sectors.
Experience mentoring and managing high-performing teams.
Strong business acumen with the ability to identify and act on growth opportunities.
Creative, collaborative, and confident communicator, able to thrive in a fast-paced environment.

Skills

Enterprise software expertise
AI expertise
Cloud expertise
Data infrastructure expertise
Translating complex technology concepts into compelling narratives
Strategic leadership
Senior client counsel
Mentorship
Integrated communications program development and execution
Positioning
Storytelling
Visibility initiatives
Budget management
Resource allocation
Media and influencer engagement
Thought leadership program development
Creative storytelling
Data-driven pitching
Trend-based pitching
Digital channel amplification
Social channel amplification
Media and market trend analysis
New business development
Agency marketing contributions
Team coaching and development
Writing
Editing
Client management
Business acumen
Creative communication
Collaborative communication
Confident communication

Location

New York, NY (Hybrid)
San Francisco, CA (Hybrid)
California (Remote)
Colorado (Remote)
Connecticut (Remote)
Florida (Remote)
Georgia (Remote)
Illinois (Remote)
Iowa (Remote)
Kansas (Remote)
Maryland (Remote)
Massachusetts (Remote)
Michigan (Remote)
New Hampshire (Remote)
New Jersey (Remote)
New York (Remote)
North Carolina (Remote)
Ohio (Remote)
Oregon (Remote)
Pennsylvania (Remote)
Rhode Island (Remote)
South Carolina (Remote)
Tennessee (Remote)
Texas (Remote)
Utah (Remote)
Virginia (Remote)
Washington (Remote)
Washington, D.C. (Remote)

Work Type

Full-time
Hybrid
Remote

Experience Level

7+ years of PR or communications experience
Senior-level

Salary/Compensations

$110,000 to $150,000

Benefits

Competitive benefits package
Medical coverage
Dental coverage
Vision coverage
401(k) matching
Generous paid time off
Extended summer breaks
Extended winter breaks
Early log-off on Fridays through Empower Hours program
FSA options
Paid parental leave benefits
Commuter benefits
Annual Growth Mindset stipend for books, events, or learning experiences
Monthly technology reimbursement
Wellness benefit program for mental and physical health
501c3 donation matching program
Mentorship opportunities
Ongoing professional development opportunities
Monthly recognition and team celebrations
Employee referral bonuses
New business referral bonuses
Quarterly Highwire events and team gatherings
Dog-friendly office environment
Supportive, inclusive, and collaborative workplace

About the Company

Highwire is a strategic marketing communications agency at the intersection of innovation and industry.
Partners with ambitious companies and established brands to navigate complexity, lead markets, and grow with purpose.
Offers integrated expertise in strategic marketing and communications, corporate reputation, creative, and insights.
Delivers bold ideas and measurable impact across B2B technology, healthcare, cybersecurity, energy, professional and financial services, and more.
Believes that storytelling fuels transformation and impactful stories represent all voices and perspectives.
A values-driven agency fostering an inclusive environment where everyone can feel safe, celebrated, and worthy.
Committed to diversity, inclusion, and belonging, embedded in business and culture.
Aims to change the industry and build a better future for all.
People-first culture driven by four core values: Team Empowerment, Growth Mindset, Inclusion Always, Fierce Distinction.
Seeks individuals with big ideas, strong opinions, and energy to bring them to life.
Values personal accountability, high standards, and boundless motivation.
Award-winning culture where employees can make a real impact.

Equal Opportunity

As a values-driven agency, we foster an inclusive environment where everyone—regardless of age, race/ethnicity, size, shape, gender identity, sexual orientation, religion and different abilities–can feel safe, celebrated and worthy.
Our commitment to diversity, inclusion and belonging is foundational and embedded in our business and culture.