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About the Role

Account Directors on Highwire’s B2B Technology team lead high-impact, integrated communications programs for fast-growth and enterprise technology brands. They translate complex technology concepts into compelling narratives that drive business results. In this role, Account Directors oversee 4–5 account teams, providing strategic leadership, senior client counsel, and mentorship, while guiding clients on positioning, storytelling, and visibility initiatives. They also play a critical role in agency growth, thought leadership, and developing a collaborative, high-performing team culture.

Responsibilities

Lead B2B technology clients across enterprise software, AI, cloud, and data infrastructure sectors.
Develop integrated communications strategies that drive brand credibility, awareness, and business impact.
Provide senior-level counsel on messaging, positioning, media engagement, and thought leadership initiatives.
Translate complex technology topics into compelling, business-relevant stories.
Serve as the senior client lead, ensuring deliverables meet or exceed expectations.
Identify and pursue opportunities for organic growth within existing accounts.
Partner with clients on executive visibility and product storytelling initiatives.
Manage budgets, forecast hours, and allocate resources efficiently across teams.
Build and maintain strong relationships with top-tier business, tech, and trade media.
Drive thought leadership programs and creative storytelling that elevate client visibility.
Oversee data-driven and trend-based pitching to secure meaningful media coverage.
Leverage digital and social channels strategically to amplify earned media and audience engagement.
Stay ahead of media and market trends to provide proactive, strategic guidance.
Manage 3–4 direct reports, providing mentorship, guidance, and performance feedback.
Support new business initiatives, from research and ideation through pitch presentation.
Contribute to agency marketing and thought leadership efforts, including award submissions, case studies, and blog content.
Champion Highwire’s culture of inclusion, empowerment, and collaboration.
Represent Highwire at industry events, conferences, and networking opportunities.
Coach and mentor account teams to ensure clarity on responsibilities, client goals, and strategic priorities.
Foster a collaborative environment where team members can grow professionally and creatively.
Lead by example, maintaining high standards of professionalism, accountability, and client service.

Requirements

7+ years of PR or communications experience in an agency setting.
Deep experience managing B2B technology clients, including enterprise, SaaS, cloud, AI, or data-focused brands.
Proven success developing and executing integrated communications programs that deliver measurable business results.
Strong understanding of the B2B technology media and analyst landscape.
Exceptional writing, editing, and storytelling skills.
Demonstrated strategic leadership and client management experience.
Established media relationships within business, technology, and trade sectors.
Experience mentoring and managing high-performing teams.
Strong business acumen with the ability to identify and act on growth opportunities.
Creative, collaborative, and confident communicator, able to thrive in a fast-paced environment.

Skills

B2B technology client management
Integrated communications strategy
Messaging and positioning
Media engagement
Thought leadership
Storytelling
Client relationship management
Budget management
Media and influencer relations
Digital and social channel strategy
Team mentorship
New business development
Agency marketing
Cross-functional collaboration
Public relations

Location

Remote
New York, NY (Hybrid)
San Francisco, CA (Hybrid)

Work Type

Hybrid
Remote

Experience Level

7+ years of PR or communications experience

Salary/Compensations

$110,000 to $150,000

Benefits

Medical coverage
Dental coverage
Vision coverage
401(k) matching
Generous paid time off
Flexible hybrid work model
Extended summer and winter breaks
Early log-off on Fridays (Empower Hours)
FSA options
Paid parental leave
Commuter benefits
Annual Growth Mindset stipend
Monthly technology reimbursement
Wellness benefit program
501c3 donation matching program
Mentorship opportunities
Professional development opportunities
Monthly recognition and team celebrations
Employee referral bonuses
New business referral bonuses
Quarterly Highwire events and team gatherings
Dog-friendly office environment

About the Company

Highwire is a strategic marketing communications agency at the intersection of innovation and industry.
We partner with ambitious companies and established brands to navigate complexity, lead markets, and grow with purpose.
Our integrated expertise spans strategic marketing and communications, corporate reputation, creative, and insights.
We cut through the noise to deliver bold ideas and measurable impact across B2B technology, healthcare, cybersecurity, energy, professional and financial services, and more.
We believe that storytelling fuels transformation and that the most impactful stories represent all voices and perspectives.
As a values-driven agency, we foster an inclusive environment where everyone can feel safe, celebrated, and worthy.
Our commitment to diversity, inclusion, and belonging is foundational and embedded in our business and culture.
We aspire to change our industry and build a better future for all.
Our people-first culture is driven by four core values: Team Empowerment, Growth Mindset, Inclusion Always, Fierce Distinction.
We’re looking for individuals with big ideas, strong opinions, and the energy to bring them to life.
We offer a supportive, inclusive, and collaborative workplace where you can grow and do your best work.
Highwire. Above all.

Equal Opportunity

We foster an inclusive environment where everyone—regardless of age, race/ethnicity, size, shape, gender identity, sexual orientation, religion and different abilities–can feel safe, celebrated and worthy.
Our commitment to diversity, inclusion and belonging is foundational and embedded in our business and culture.