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About the Role

This role involves building and maintaining strong provider networks, recruiting and retaining General Dentists and Specialists, and supporting providers through education, training, and strategic relationship-building. The manager will collaborate cross-functionally, conduct market analysis, and ensure provider alignment with organizational goals and compliance standards.

Responsibilities

• Recruit General Dentists and Specialists to meet network adequacy and corporate objectives.
• Analyze existing provider networks to identify recruitment needs based on access standards and cost effectiveness.
• Conduct competitor analysis and develop strategic recruitment plans for assigned markets.
• Negotiate fee schedules and contract terms to align with company goals.
• Support network providers within assigned territories with claims issues, grievances, facility updates, and contract guidance.
• Conduct on-site provider orientations and structural audits as needed.
• Collect and process provider contracts, ensuring complete and accurate documentation.
• Maintain and strengthen long-term relationships with providers.
• Deliver monthly activity reports and updates on recruitment and retention progress.
• Educate providers on Liberty policies, procedures, and compliance standards.
• Collaborate cross-functionally to resolve escalated provider concerns and lead problem-solving efforts.
• Perform other related duties as assigned.

Requirements

• Bachelor’s degree or equivalent combination of education and relevant work experience.
• Minimum 4 years of experience in network management, dental office management, managed healthcare, and/or related sales.
• Prior experience working with Medicaid, Medicare and/or DHMO networks is highly preferred.
• Ability to independently manage recruitment and retention strategies in assigned regions.
• Ability to handle complex provider issues and lead recruitment initiatives.
• Valid driver’s license, reliable transportation, and minimum $100,000 liability insurance.
• Availability to travel 50% of the time, including occasional evenings and weekends for special events.
• No relocation assistance or sponsorship available.

Location

• New York State
• Upstate New York
• Central New York
• Local commuting within Upstate New York
• United States

Work Type

• Full Time
• Hybrid Opportunity

Experience Level

• Minimum 4 years of experience in network management, dental office management, managed healthcare, and/or related sales.

Education Level

• Bachelor’s degree or equivalent combination of education and relevant work experience.

Salary/Compensations

• $68,640 - $80,000 (base salary range)

Benefits

• Competitive pay structure and savings options.
• Excellent 401(k) retirement benefits, including employer match, Roth IRA options, immediate vesting during the Safe Harbor period, and access to professional financial advice through Financial Engines.
• Affordable medical insurance, with low-cost premiums for employee-only coverage and subsidized costs for eligible dependents.
• 100% employer-paid dental coverage for employees and eligible dependents.
• Vision insurance with low-cost premiums for employee-only coverage and dependents.
• Company-paid basic life and AD&D insurance, equal to one times base salary, with options for supplemental coverage.
• Flexible Spending Accounts for healthcare and dependent care expenses.
• Voluntary benefit programs, including accident, critical illness, and hospital indemnity insurance.
• Long-term disability coverage.
• Expansive wellness programs, including company-wide wellness challenges, BurnAlong memberships, and gym discounts.
• Employee Assistance Program (EAP) to support mental health and well-being.
• Generous vacation and sick leave policies, with the ability to roll over unused time.
• 10 paid company holidays.
• Tuition reimbursement for eligible educational expenses.

About the Company

• Liberty Dental Plan is a growing organization transforming access to dental care.
• The company commits to maintaining an inclusive work environment that acknowledges all individuals.
• It strives for every person to have a sense of belonging and encourages individuals to unleash their full potential.
• Liberty leverages diverse perspectives in building high-performance teams and organizational culture.
• The company strengthens and develops external partnerships by providing equitable health care access and improving population health in the communities served.

Equal Opportunity

• Complies with all applicable laws and regulations on non-discrimination in employment, recruitment, promotions, and transfers, as well as work authorization and employment eligibility verification requirements.
• Liberty Dental Plan is an Equal Opportunity Employer / VETS / Disabled.