Client Care Coordinator at AO Globe Life | San Francisco, California | Rezi

Client Care Coordinator at AO Globe Life

Client Care Coordinator

AO Globe Life · San Francisco, California

2 months ago

Client Care Coordinator

AO Globe Life · San Francisco, California

2 months ago
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About the Role

AO Globe Life seeks qualified candidates to help families across the United States access important supplemental benefit programs from home. This remote-first opportunity offers meaningful work, professional development, and long-term career growth. This role provides the opportunity to make a real impact and build valuable experience in a supportive environment, suitable for those beginning their career or exploring a new professional path. Responsibilities include connecting with individuals who have requested information about benefit programs, scheduling virtual consultations, and guiding them through available options.

Responsibilities

  • Connect with individuals interested in benefit programs
  • Schedule and conduct virtual consultations with clients via Zoom
  • Explain benefit options and assist clients with enrollment
  • Maintain accurate client records and follow-up communications
  • Deliver excellent client service and build lasting relationships
  • Participate in training sessions, mentorship programs, and team meetings

Requirements

  • Legally authorized to work in the United States
  • Windows-based laptop or desktop computer with a functioning webcam
  • Reliable internet connection

Skills

  • Strong communication skills
  • Client-focused mindset
  • Organizational skills
  • Self-motivation
  • Proficiency with Zoom and digital tools
  • Customer service experience (helpful)
  • Sales experience (helpful)
  • Consulting experience (helpful)
  • Growth mindset
  • Value mentorship
  • Value professional development

Location

  • United States
  • Remote

Work Type

  • Remote
  • Flexible scheduling

Experience Level

  • Entry-level
  • Open to various experience levels

Benefits

  • 100% remote role
  • Flexible scheduling
  • Warm leads provided (no cold calling or prospecting)
  • Weekly pay via direct deposit
  • Training and ongoing professional development support
  • Advancement opportunities for high-performing team members
  • Supportive and collaborative team environment

About the Company

  • For over 70 years, AO Globe Life has been a trusted provider of supplemental benefits to working families across the United States.
  • We proudly serve union members, veterans, credit union members, and associations nationwide.
  • We offer meaningful remote career opportunities focused on service, integrity, and growth.