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About the Role

This hybrid role offers a rewarding opportunity for individuals demonstrating grit, resourcefulness, and ingenuity. It involves collaborating with passionate colleagues to engage with organizations driving meaningful change, requiring a distinctive perspective and a different kind of banker. The position presents challenges beyond the expected, appealing to those who excel in dynamic and demanding settings. Relationship Management roles focus on acquiring, orchestrating, and growing client and ecosystem relationships, managing risk, deepening C-Suite connections, cross-selling the entire SVB platform, orchestrating cross-functional teams for optimal client experience, and building relationships to differentiate SVB in the market.

Responsibilities

Serve as primary relationship management contact for a large portfolio of clients.
Identify client needs and collaborate with internal partners to structure customized solutions.
Ensure high-quality products, service, and platforms are available to clients.
Recommend appropriate solutions (SVB Go, financing, private banking, wealth advisory, foreign exchange, payments, cards, cash management) based on core banking product knowledge.
Develop industry sector expertise and thought leadership.
Drive and lead curated industry events for an external network.
Generate and foster a strong network of referral partners/external sources (including venture and growth-stage investors) to drive a qualified prospect pipeline.
Advise, originate, and negotiate credit and financing solutions and structures with internal business partners.
Provide strategic insights aligned with client needs and market trends.
Lead team interactions with key cross-functional partners.
Collaborate with appropriate business units to achieve success drivers and corporate goals.
Mentor and guide team members in client relationship, business development, and financial solutions skills.

Requirements

Bachelor’s degree and 4 years of Relationship Management experience, or High School/GED and 8 years of Relationship Management experience.
7 years of experience in Commercial banking, venture capital, Relationship Management, or industry-specific knowledge in technology.
Highly effective with people and relationships.
Strong relationship management, negotiation, and marketing skills.
Good closing skills.
Strong focus and ownership on the overall client experience.
Ability to build and maintain a network of business relationships, including executive management of clients, prospects, investors, and other referral sources.
Knowledge of bank operations and commercial banking products.

Skills

Grit
Resourcefulness
Ingenuity
Relationship management
Negotiation
Marketing
Closing skills
Interpersonal skills
Network building
Industry sector expertise
Thought leadership
Financial solutions skills
Knowledge of bank operations
Knowledge of commercial banking products

Location

Hybrid

Work Type

Hybrid

Experience Level

4 years of Relationship Management experience
8 years of Relationship Management experience
7 years of experience in Commercial banking, venture capital, or Relationship Management

Education Level

Bachelor’s degree
High School diploma or GED
Equivalent related experience

Benefits

Competitive, thoughtfully designed, and quality benefits program.
More information available at https://jobs.firstcitizens.com/benefits.

About the Company

Silicon Valley Bank and First Citizens offer the strength and stability of a diversified financial institution with a 125-year tradition of service and the personalized approach of a nimble financial partner.
First Citizens Bank helps personal, business, commercial, and wealth clients build lasting financial strength.
Headquartered in Raleigh, N.C., First Citizens has a unique legacy of strength, stability, and long-term thinking.
First Citizens offers general banking services through a network of over 550 branches in 23 states and commercial banking expertise delivering best-in-class lending, leasing, and financial services coast to coast.
Parent company First Citizens BancShares, Inc. (NASDAQ: FCNCA) is a top 20 U.S. financial institution with over $225 billion in assets.
Silicon Valley Bank (SVB), a division of First-Citizens Bank, is the bank for innovative companies and investors.
SVB provides commercial and private banking to individuals and companies in technology, life science and healthcare, private equity, venture capital, and premium wine industries.
SVB operates in centers of innovation throughout the United States, serving dynamic clients with deep sector expertise, insights, and connections.