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About the Role

Counsels and aids individuals and families requiring assistance dealing with substance abuse problems, such as alcohol or drug abuse. This role reports to the Admissions Manager.

Responsibilities

• Answer admissions calls, screen and motivate clients for treatment, and remove logistical barriers to admission
• Serve as back up for overflow calls when the primary admissions officer is unavailable
• Set tasks for other admissions officers to follow up on
• Screen callers for detox, inpatient, or outpatient programming
• Admit, consult, and market for clients
• Assist an admissions coordinator with development, VOB, recruiting strategies, and client-related duties
• Work in a team environment with a positive attitude and desire to help clients

Requirements

• Ability to stand, sit, talk, hear, and use hands and fingers to operate a computer, telephone, or keyboard
• Ability to sit at a desk and computer for an extended period of time
• Adequate vision, hearing, manual dexterity, and eye-hand coordination for job duties

Skills

• Microsoft Office (Word, Excel and Outlook)
• CRM platforms
• Sales Force