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About the Role

We are hiring a versatile Claims Adjuster to join our small-but-mighty claims department. Reporting directly to the Director of Claims, this expanded role is responsible for handling a diverse, non-traditional risks and multi-line insurance portfolio. In addition to managing high volume personal property claims, specifically focusing on the contents of a claimant's storage unit, the successful candidate will evaluate and adjust commercial property and casualty (P&C) claims as well as specialized manufactured housing claims. This is a desk-based adjusting position focusing on streamlined digital processes.

Responsibilities

• Investigate, evaluate, and adjust diverse property and casualty claims, including high-volume personal property contents, commercial property losses, commercial casualty liabilities, and manufactured housing claims.
• Negotiate effectively with claimants, public adjusters, legal counsel, and third-party representatives for equitable, timely resolutions.
• Process payments, issue settlements within authority limits, and maintain accurate claim records for operational excellence and regulatory compliance.
• Provide technical expertise for high-value, complex, or multi-faceted claims, ensuring thorough investigation and efficient handling.
• Adhere to company policies, state insurance regulations, and industry best practices while delivering exceptional customer service.
• Perform desk-based adjusting using modern technology, digital documentation, and remote evaluation tools.

Requirements

• Proven track record in adjusting commercial property losses and commercial casualty/liability lines.
• Direct experience handling claims related to manufactured housing, modular structures, and unique policy endorsements.
• Experience adjusting high-volume personal property claims.
• Active Adjuster License in good standing (or ability to quickly obtain reciprocal licensing).

Skills

• Modern claims management systems (CMS)
• Google Workspace
• Digital estimating software
• Remote online software tools

Location

• Austin, Texas
• Nebraska

Work Type

• Remote

Education Level

• Bachelor's degree (preferred)
• Equivalent industry designations (e.g., AIC, SCLA) (preferred)

Benefits

• Competitive pay
• Equity
• Unlimited PTO
• Full health benefits
• Flexible work setups

About the Company

• SafeLease is rethinking how P&C insurance is sold in an age of technological change, addressing structural inefficiencies.
• The company is a profitable insurance business that designs, underwrites, and distributes specialty coverage for commercial property owners and their tenants.
• SafeLease controls the full stack (product design, tech, speed) by backing policies with its own capital, offering customers flexibility and saving time and money.
• Insures over 4,000 properties for billions in value nationwide.
• A team of 70, growing over 100% annually, maintaining profitability and culture.
• Offers high discretion and a wide aperture of problems to solve, embracing new technologies and moving fast.
• Operates with the intensity of a small company where every person's work is visible.
• Provides an environment to sharpen craft alongside professionals who take their work seriously.
• Prospects convert fast due to solving real problems and delivering serious value to commercial real estate owners.
• Team consists of seasoned professionals and sharp operators with high standards and low ego.
• Well-funded and growing fast, ensuring the team shares in success.
• Offers a culture where people want to show up to do their best work.