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About the Role

This position reports to the Fire Alarm Manager. The Technician provides inspections, installations, and service on fire alarm system devices, meets weekly service and productivity goals, obtains local city listing agents, and maintains a clean vehicle and safe environment.

Responsibilities

• Install, inspect, service, and perform maintenance on fire alarm systems in accordance with federal, state, and local requirements.
• Provide inspections, installations, and service on a variety of fire alarm system devices.
• Manage time to complete fire alarm service, inspection, and installation calls while maintaining high quality.
• Achieve weekly productivity goals assigned by the Fire Alarm Manager or designated Agent.
• Work with the Company to obtain local city listing agents.
• Maintain a clean, well-organized vehicle.
• Ensure a safe environment for self, co-workers, and customers.
• Learn applicable fire protection codes and obtain applicable state licensing.

Requirements

• Texas Fire Alarm License (FAL) required.
• Applicable licensing and certification required by National, State, and Local codes.
• Ability to learn applicable installation, inspection, and servicing codes.
• Ability to participate in on-call rotation.
• Ability to fit in with a culture of teamwork.
• Ability and desire to mentor and pass on knowledge to all levels of trainees.
• Successful completion of a drug test and pre-employment background screening.
• MVR checks required for all driving positions.

Skills

• Excellent communication skills
• Customer service skills

Location

• Austin, TX

Work Type

• Full-time

Education Level

• Texas Fire Alarm License (FAL)
• Applicable licensing and certification required by National, State, and Local codes

Salary/Compensations

• Competitive compensation

Benefits

• Competitive compensation
• Weekly pay cycle, every Friday
• Career advancement opportunities
• Competitive benefits including healthcare, dental, vision, life insurance, paid time off, and holidays
• Company-paid short and long-term disability
• Immediately vested in 401(k) company match
• Shared Ownership Program for full-time employees, offering a monetary bonus aligned to company's long-term success
• Exceptional guidance and support from managers
• Collaborative culture and environment
• Robust training opportunities with company reimbursement upon achieving required licensing
• Apprenticeship programs for fire sprinkler, fire alarm, and inspection positions
• Opportunity to work alongside top talent in the fire protection industry

About the Company

• Established in 2009, Impact Fire Services is a best-in-class fire protection and life safety company.
• Provides installation, maintenance, inspection, monitoring, and retrofit of fire safety systems.
• Supports industries including retail, healthcare, education, and restaurants.
• Operates over 52+ district offices and employs over 2,100 employees across multiple states throughout the USA.
• Offers multiple career paths in fire and life safety, mentorship, and training.
• Committed to protecting lives and property from fire with a cohesive team spirit and customer service-oriented culture.
• Believes every team member plays a critical role in success.

Equal Opportunity

• Employment with an Equal Opportunity Employer (EOE) including disability/veterans.