About the Role
Be at the heart of Five Below's energy as a part-time Sales Associate, delivering outstanding customer service and driving strong sales.
Responsibilities
- Greet and assist customers promptly, providing efficient service.
- Understand and meet customer needs by sharing product knowledge, answering questions, directing to merchandise, offering recommendations, and engaging in suggestive selling.
- Promote store events and promotions to enhance shopping experience and drive sales.
- Resolve customer concerns, offering solutions and aiming to convert returns into exchanges.
- Communicate merchandise restocking needs, service requirements, and customer feedback to management.
- Collaborate with the team to achieve store and company objectives.
Requirements
- At least 16 years old
- Ability to work a flexible schedule including days, evenings, weekends, and potentially overnight shifts and travel.
- Comfortable with or willing to learn technology (e.g., cash registers, mobile devices).
- Handle customer interactions and potential issues courteously and professionally.
- Utilize basic information-gathering skills for problem-solving.
- Ability to learn procedural knowledge through on-the-job training.
- Frequently operate cash register.
- Frequently move merchandise up to 25 lbs and place/remove merchandise up to 5-10 feet high.
- Frequently ascend/descend ladders to retrieve and put away stock.
- Frequently kneel, bend, twist, and stoop in the stock room and on the sales floor.
- Frequently communicate and exchange accurate information with customers, managers, and coworkers.
- Frequently move across the sales floor and to/from the stock room for merchandise handling.
- Identify and discern email and print instructions for merchandise layouts, schedules, and operating procedures.
- Remain in a stationary, upright position for 80% of the time.
Skills
- People skills
- Sales skills
- Communication skills
- Customer engagement
- Customer service
- Problem-solving skills
- Information gathering
- Attention to detail
- Merchandise organization
- Ability to learn
Work Type
- Part-time
- Hourly
- Flexible schedule
Salary/Compensations
- $11.00 per hour
Benefits
- Health coverage
- Financial wellness
- Personal wellness
About the Company
- Five Below is a leading growth retailer offering trend-right, extreme value, high-quality products, with most items priced between $1 and $5.
- The company's purpose is to enable customers to 'Let Go & Have Fun' in an amazing experience filled with unlimited possibilities.
- Founded in 2002 and headquartered in Philadelphia, Pennsylvania, Five Below operates over 1,900 stores in 46 states.
- The company culture, known as 'The Five Below Way,' emphasizes values and behaviors that inspire associates.
- Product categories include Candy, Style, Party, Room, Create, Tech, Sports, and New & Now.
Equal Opportunity
- Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
- Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information.
