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About the Role

This role accelerates revenue by providing technical partnership to sellers, shortening deal cycles, and ensuring a seamless client experience for AudioGraph. The Senior Solutions Engineer owns AudioGraph's technical go-to-market, leading pre-sale conversations, building implementation playbooks, and creating operational infrastructure to drive sales effectiveness, deal velocity, and client retention.

Responsibilities

• Own the technical go-to-market for AudioGraph.
• Lead complex pre-sale engagements.
• Design repeatable implementation playbooks.
• Build operational infrastructure for a best-in-class customer experience from first pitch through post-campaign wrap-up.
• Lead technical pre-sale engagements with agency holding companies and mid-market agencies.
• Translate AudioGraph capabilities into solutions aligning with buying workflows, planning tools, and KPIs.
• Build reusable pitch assets, including technical one-pagers, demo environments, objection-handling frameworks, and ROI calculators.
• Equip sellers to move deals forward without waiting for Solutions Engineer availability.
• Reduce time-to-proposal by owning a standardized deal configuration process, including audience strategy, market selection, measurement approach, and pricing structure.
• Participate directly in high-value pitch meetings and RFP responses.
• Own the technical narrative that differentiates AudioGraph from competing audio solutions.
• Train and enable the seller base through recurring technical workshops, deal clinics, and 1:1 coaching on AudioGraph’s capabilities.
• Design and own the end-to-end client lifecycle playbook.
• Ensure seamless handoffs between sales, ad ops, and client services at every stage transition.
• Architect campaign configurations for complex deals, including audience layering, frequency management, creative specifications, and cross-platform measurement design.
• Inform the product roadmap by synthesizing field-level technical feedback into prioritized requirements.
• Participate in sprint reviews and beta testing for new capabilities.

Requirements

• 5–8 years of experience in solutions engineering, technical account management, or advanced ad operations within programmatic advertising.
• Deep understanding of the programmatic supply chain: bid mechanics, deal structures (PMP/PG/preferred deals), header bidding, and SSP-DSP integration patterns.
• Direct experience with major DSPs (Amazon, TTD, DV360, Viant, Basis, or equivalent) from a technical integration or partner perspective.
• Hands-on proficiency with ad serving platforms (Triton, GAM, FreeWheel, or equivalent), including deal setup, inventory packaging, and log-level troubleshooting.
• Strong grasp of audience data architecture: identity graphs, data onboarding, clean rooms, and how audience segments flow through the programmatic pipe.
• Experience with measurement and attribution methodologies (pixel-based, exposure file, foot traffic, brand lift) and at least one vendor in the space.
• Demonstrated ability to operate independently in ambiguous environments and drive cross-functional projects without direct authority.
• Excellent communication skills, comfortable presenting to agency leadership and debugging a bid stream with an engineer.
• Experience in audio, podcast, or broadcast advertising (Nice to Have).
• Familiarity with Salesforce, Operative AOS, or similar order management systems (Nice to Have).
• SQL proficiency and experience building operational dashboards or reporting pipelines (Nice to Have).
• Experience working within a media company or publisher-side ad tech team (Nice to Have).
• Prior experience in a player-coach or team lead capacity within an SE or technical solutions group (Nice to Have).

Skills

• Respect for others and a strong belief that others should do this in return
• Expertise with various technical disciplines and applications
• Close attention to detail and quality orientation
• Ability to multitask on a variety of critical projects
• Ability to work independently, while also collaborating with others
• Strong communication skills, particularly when explaining complex technical information
• Ability to provide solutions to problems in situations that are atypical/infrequent
• Analytical thinking and the ability to identify patterns
• Efficiency with own work and impact of team results
• Informal leadership capabilities with an interest in mentoring less experienced team members

Location

• Virtual
• New York

Work Type

• Regular
• Full-time

Experience Level

• 5-8 years of experience

Salary/Compensations

• $112,000 - $140,000

Benefits

• Employer sponsored medical, dental and vision with a variety of coverage options
• Company provided and supplemental life insurance
• Paid vacation and sick time
• Paid company holidays
• A Spirit day to encourage and allow our employees to more easily volunteer in their community
• A 401K plan
• Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
• A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

About the Company

• iHeartMedia is the number one audio company in America, reaching 90% of Americans every month.
• The monthly audience is twice the size of any other audio company, almost three times the size of the largest TV network, and almost 4 times the size of the largest ad-supported music streaming service.
• Holds more #1 rated markets than the next two largest radio companies combined.
• The largest podcast publisher, with more monthly downloads than the second- and third-largest podcast publishers combined.
• Home to many of the country’s most popular and trusted on-air personalities and podcast influencers.
• Creates and produces popular branded live music events in America, including the iHeartRadio Music Festival, iHeartRadio Music Awards, iHeartCountry Festival, iHeartRadio Fiesta Latina and the iHeartRadio Jingle Ball Tour.
• iHeartRadio is the #1 streaming radio digital service in America.
• Social media footprint is 7 times larger than the next largest audio service.
• Possesses the only complete audio ad technology stack in the industry for all forms of audio, bringing data, targeting and attribution at an unparalleled scale.
• Committed to providing programming that reflects the diversity of the communities served.
• Company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone.
• AudioGraph is iHeartMedia’s programmatic broadcast radio platform.
• AudioGraph is the first at scale to let agencies plan, buy, and measure broadcast radio through programmatic workflows.
• AudioGraph connects 860+ stations across 150+ markets to the programmatic ecosystem through DSP integrations, audience targeting, and automated measurement.

Equal Opportunity

• The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
• Our organization participates in E-Verify.