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About the Role

Support the Internal Communications team in executing and reporting on internal communications plans and programs. This role helps shape employee understanding of company priorities, connection to culture, and engagement with key initiatives. You will collaborate with cross-functional stakeholders on communication planning and execution aligned with HR and corporate goals.

Responsibilities

• Review, track, and manage all requests for Internal Communications support, ensuring timely coordination and delivery.
• Manage the corporate content calendar by collaborating with cross-functional partners to plan, prioritize, and execute communications.
• Write and edit communications for internal audiences, including employee news stories, Viva Engage posts, presentations, and employee surveys.
• Partner with project teams to identify internal communications needs, recommend channels, and develop/distribute supporting materials.
• Review and refine communications drafted by business partners to ensure consistency with corporate brand standards and voice.
• Measure and monitor channel performance and provide recommendations to improve employee reach and engagement.
• Support internal events such as town halls, webinars, and employee recognition programs by developing communication materials and providing logistics support.
• Support executive communications as required.
• Assist in developing internal communications that support organizational change, ensuring employees are informed and supported.

Requirements

• Bachelor’s degree in communications, marketing, public relations, or related field. Equivalent work experience may be considered.
• 2-4 years of experience in a communications role.
• Strong written and verbal communication skills, with the ability to understand and communicate complex information clearly and concisely.
• Experience using tools such as SharePoint, Viva Engage, PowerPoint, Marketing Cloud, and other Microsoft 365 applications, including Copilot.
• Highly organized and detail-oriented, with the ability to work independently and manage multiple priorities and stakeholders with competing timelines.
• Proactive, adaptable, results- and deadline-driven.

Skills

• SharePoint
• Viva Engage
• PowerPoint
• Marketing Cloud
• Microsoft 365 applications
• Copilot
• Canva
• Adobe Creative Suite
• Desktop publishing tools
• AI to enhance communications
• French (reading, writing, and speaking)

Location

• Etobicoke

Work Type

• Hybrid

Experience Level

• 2-4 years

Education Level

• Bachelor's degree in communications, marketing, public relations or related field

Salary/Compensations

• $57,000-$80,000

Benefits

• Comprehensive Total Rewards Program
• Performance-based bonuses
• Flexible benefits starting from day one
• Choice of a health spending account (HSA) or personal spending account (PSA)
• Retirement planning support
• Profit-sharing programs including company match
• Defined contribution pension plan
• Growth & development opportunities
• Unlimited access to Coursera
• Mentorship programs
• Internal gig marketplace
• Holistic wellness support
• Employee & Family Assistance Program
• 24/7 virtual healthcare
• Workplace wellness initiatives
• Hybrid work arrangements
• Work from Abroad program
• Paid time off programs
• Recognition and rewards
• Company-wide recognition programs
• Exclusive banking perks from RBC & BMO
• Access to great employee discounts

About the Company

• Moneris is the original Canadian fintech, powering businesses from micro-merchants to large enterprises with commerce solutions, expert knowledge, and local support.
• For 25 years, Moneris has been the partner Canadians rely on to kickstart online dreams, expand to brick-and-mortar spaces, or connect with customers.
• Moneris is proudly powering Canadian commerce for businesses, big and small, from coast to coast to coast.
• Moneris' success is rooted in the dedication of its team members, whose skills, talent, and passion make it all possible.
• Moneris provides resources, opportunities, and an inclusive environment that empower its people to drive their careers forward and create a positive impact on Canadian businesses.

Equal Opportunity

• We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.
• Moneris is proud to be recognized as a 5-Star DEI Employer, reflecting our commitment to creating an inclusive, welcoming workplace where everyone belongs.