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About the Role

The Communications and Public Relations Senior Manager is responsible for Action Against Hunger Canada’s external communications, media relations, and public visibility. This role translates technical and program expertise into trust and an elevated profile among high-net-worth individuals, donors, media, the Government of Canada, and the public. The position manages the end-to-end execution of the organization’s communications, supporting advocacy, fundraising, and business development efforts through impactful content, strong storytelling, strategic thinking, and exceptional writing. The role also leads digital and social media strategy, supervises the Digital Marketing Officer, and ensures integrated channel performance to drive visibility and donor engagement.

Responsibilities

Shape and implement Action Against Hunger Canada’s communications and brand strategy.
Develop and execute Action Against Hunger Canada’s external communications and public relations strategy.
Build and maintain strong relationships with Canadian media, editors, and influencers.
Develop and execute a proactive earned media strategy and pitching cadence.
Identify and act on rapid-response media opportunities.
Coordinate CEO engagement with policymakers, partners, and media.
Support the CEO’s participation in external events, media opportunities, and sector fora.
Shape and pitch stories that position Action Against Hunger Canada as a credible, relevant, and donor-worthy organization and a partner.
Serve as a senior media liaison and support spokesperson development.
Brief leadership and identify, train, and prepare subject matter experts to expand the spokesperson bench.
Serve as the organization's primary media point of contact during crises.
Ensure timely, accurate, and consistent messaging during crises.
Manage agencies and freelancers as required.
Translate program priorities into accessible public narratives.
Identify moments with high visibility or donor engagement potential.
Lead the development of CEO briefings, speeches, and external messaging.
Strengthen alignment between advocacy and communications initiatives.
Repurpose impact and programmatic content into media stories, campaign messaging, and donor/Government of Canada/public-relevant content.
Support public-facing visibility and advocacy moments.
Enable knowledge holders to represent the organization.
Monitor external policy developments and identify communications or visibility opportunities.
Align programmatic and advocacy communications with fundraising objectives, brand positioning, and reputational considerations.
Act as the day-to-day communications lead for fundraising.
Ensure all external communications support key stakeholder engagement and donor retention, acquisition, and cultivation.
Oversee comms campaign performance, including alignment between digital fundraising communications and marketing.
Provide leadership and work in close collaboration with the Digital Marketing Officer on digital fundraising initiatives.
Translate fundraising strategy into clear messaging frameworks and donor journeys.
Oversee the development of high-quality external content.
Own social media strategy and the editorial calendar across organic and paid channels.
Support the development and execution of the CEO’s thought leadership and external engagement materials.
Support leadership communications and public engagement activities.
Draft briefing notes, key messages, and external communications materials for the CEO.
Support leadership to implement the communications and visibility aspects of the Advocacy Strategy.
Develop and deliver periodic brand compliance training for staff.
Own communications prioritization and intake.
Protect focus on high-impact external work.

Requirements

Minimum 8 to 10 years of progressive experience in strategic communications, public relations, or media relations.
At least 3 years in a senior or management-level role.
Experience with a humanitarian, development, or social impact organization or public affairs practice will be considered a strong asset.
Demonstrated track record of Canadian media placements across national broadcast, print, digital, and sector or trade outlets.
Existing journalist and editor relationships.
Experience advising and preparing C-suite or executive leadership for media interviews, op-eds, and thought leadership platforms.
Demonstrated ability working with reporters on background.
Familiarity with Global Affairs Canada-funded programming and compliance will be considered an asset.
Demonstrated understanding of the creation of an enabling environment for gender equality and prevention of sexual exploitation and abuse in the workplace and in programming.
Demonstrated commitment to Action Against Hunger’s Vision, Mission, and Values.

Skills

Fluency in written and spoken English.
Exceptional writing skills across formats: press releases, op-eds, executive briefings, donor communications, web, newsletter, and social copy.
Strong organic and paid social media fluency, including platform strategy, content planning, performance measurement, and emerging formats.
Working knowledge of digital marketing tools and analytics, including Google Ads, Meta, LinkedIn, email marketing platforms (Mailchimp), website CMS and integration with CRM platforms.
Sound editorial judgment.
Ability to translate technical, programmatic, or research content into accessible public-facing narratives.
Comfort operating under multiple stakeholder approval layers.
Sound judgment in fast-moving, reputationally sensitive moments.
Calm under deadline and on-the-record pressure.
Strong organizational and project management skills.
Ability to prioritize and oversee multiple initiatives simultaneously.
Collaboration
Communication
Flexibility and Adaptability
Initiative
Integrity and Trust
Building and Leading Effective Teams
Coaching and Developing Others
Emotional Intelligence
Compassion and Sensitivity

Location

Toronto, ON (Hybrid)

Work Type

Permanent
Full-Time
Hybrid

Experience Level

Senior
Management

Education Level

Master’s degree in communications, journalism, public relations, political science, or related field
Graduate-level credential an asset

Salary/Compensations

CAD 85K – 95K

Benefits

Vacation: 1-2 years: 3 weeks, 2-4 years: 4 weeks, 5+ years: 5 weeks
Comprehensive Health Insurance Plan (after 3 months of employment)
Retirement Savings Plan (after 1 year of employment)
13 paid holidays per year
Paid time off (Personal and Sick Days)

About the Company

Founded in 1979, Action Against Hunger is a global humanitarian organization that takes decisive action against the causes and effects of hunger.
Our mission is to save the lives of severely malnourished children while helping communities become self-sufficient.
Recognized as a world leader in the fight against malnutrition, Action Against Hunger has pursued its vision of a world without hunger for almost four decades.
We combat hunger in emergency situations of conflict, natural disasters, and chronic food insecurity.
With more than 7,000 staff in nearly 50 countries, our programs in nutrition, food security, livelihoods, water, sanitation, and hygiene reach more than 20 million people each year.
Action Against Hunger Canada (est. in 2006) works tirelessly in the fight against hunger globally through our specialized nutrition technical programs.
We build the knowledge and skills of nutrition and public health professionals worldwide for the detection, treatment and prevention of malnutrition.
We are a leading recipient of funding from Global Affairs Canada (GAC) and advocate for changes to policy and practice in support of better nutrition and increased food security.
Our collaborative programmatic model brings together communities, civil society, government, and the international assistance community.
Our leading-edge programs have been built on the foundations of technical excellence, rigour and innovative practice over many years.
We are experts in nutrition information systems, emergency nutrition and gender equality.
Action Against Hunger Canada plays a hosting role to two significant global programs (SMART and the Global Nutrition Cluster Operations Team Programme Support).
Our programs support the capacity of public health professionals who deliver lifesaving and long-term initiatives in communities globally.
We also work towards sustainable, transformative health system strengthening in all our efforts.
As a member of the Action Against Hunger International Network, we provide a range of technical support for the mainstreaming of gender equality across our programs and operations worldwide.
Our commitments towards a gender transformative approach are integrated into our core health programming and our technical support to our International Network.