Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Human Resources Generalist supports day-to-day human resources operations and provides guidance to employees and management on HR policies, procedures, and employment-related matters. This role supports recruitment, employee relations, performance management, compliance, reporting, and employee engagement initiatives while helping to foster a positive workplace culture and implementing the Strategic Plan.

Responsibilities

Foster positive partnerships with Zoo leadership and employees to advise on HR and employee-related issues.
Support recruitment activities including interview coordination, candidate communication, conducting interviews, reference checks, and hiring recommendations.
Build and maintain collaborative working relationships with CUPE representatives and internal stakeholders.
Maintain and update interview question databases and employee records in compliance with legislation and policies.
Serve as a point of contact for employee inquiries regarding policies, workplace concerns, and collective agreement administration.
Assist with employee relations matters including investigations, conflict resolution, and performance management support.
Prepare HR reports as required.
Support managers with coaching, employee development plans, and HR best practices.
Ensure compliance with employment standards, workplace regulations, and internal policies.
Support talent acquisition initiatives including co-op and internship programs, career fairs, community outreach, and recruitment events.
Identify leading trends and best practices for human resources and support organizational change.
Support human resources programs and contribute to the ongoing development of the team and strategy.
Focus on continuously improving employee engagement.
Engage in management meetings and advise proactively on strategy, policy, programs, and projects.
Ensure legislative, regulatory, policy, and collective agreement compliance.
Provide strategic and operational support for projects related to employee engagement, wellness, culture, and EDI.
Assist with the preparation and delivery of training programs.

Requirements

Post-secondary education in Human Resources or Labour Relations, or equivalent training and experience.
Minimum of 2-3 years of experience in an advisory Human Resources role.
Experience working in a unionized environment.
Ability to work weekends and holidays.
Ability to deal with staff and public in a courteous and efficient manner.
Capable of meeting the physical demands of the position.
Must be knowledgeable in the use of computerized programs and systems, including Microsoft Office 365.
Working knowledge of the Ontario Occupational Health & Safety Act and WHMIS legislation.
Solid knowledge of employment and related legislation such as the Labour Relations Act, Human Rights Code, and Employment Standards Act.

Skills

Strategic thinking and tactical execution
Relationship building and stakeholder partnering
Conflict resolution
Performance management
Organizational and prioritization skills
Confidentiality and discretion
Interpersonal and communication skills
HRIS systems proficiency
Applicant tracking systems proficiency
Digital recruitment platforms proficiency

Location

Toronto, Ontario

Work Type

Contract
Non-Permanent
Full-time
35 hours per week

Experience Level

2-3 years of experience in an advisory Human Resources role

Education Level

Post-secondary education in Human Resources or Labour Relations
Certified Human Resources Professional (CHRL) designation is an asset

Salary/Compensations

$73,055 - $85,222 per year

About the Company

The Toronto Zoo is a dynamic organization committed to protecting wildlife.
The organization connects people, animals, conservation science, and traditional knowledge to fight extinction.
The Toronto Zoo prioritizes animal well-being in all operations and shows respect for all wildlife.
The organization is committed to fostering an inclusive workforce and modeling principles of equity, diversity, and inclusion.

Equal Opportunity

The Toronto Zoo values inclusive recruitment practices and strives to create a workplace that reflects and celebrates the diversity of the city.
The organization encourages applications from all qualified individuals, especially racialized persons/persons of colour, Indigenous/Aboriginal people of North America, persons with disabilities, LGBTQ2S+ persons, and women.