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About the Role

Boost Child & Youth Advocacy Centre (Boost CYAC) is seeking two Child & Youth Advocates to provide support and advocacy to clients during child abuse investigations and for ongoing needs assessment, support, and referrals. This role involves crisis intervention, case management, and collaboration with various professionals to ensure holistic service delivery.

Responsibilities

• Provide support and education to children, youth and their families who attend Boost CYAC for an investigative interview.
• Greet families upon arrival at the centre, provide tour of the facilities and share information on processes and multi-disciplinary team (MDT) members’ roles.
• Be available to families for on-site and virtual check-ins to answer questions about the process as they interact with various systems (e.g., police, child welfare, Criminal Justice, Victim Witness Assistance Program (VWAP), mental health services, school, housing).
• Provide crisis intervention, in collaboration and consultation with the MDT, when significant safety concerns and/or mental health risks are identified.
• Provide backup court preparation sessions and accompaniment support to children and youth within the criminal justice system, as required.
• Assist families in identifying or a system of support with extended family, friends, and community services/organization.
• Facilitate referrals to appropriate services within Boost CYAC and/or social service organizations in the community, as appropriate.
• Collaborate with various members of the MDT and justice partners regularly to plan, consult and advocate for clients.
• Assist with intake referrals as required.

Requirements

• A BSW or equivalent degree or diploma preferably in the field of social work, child & youth care social services, etc.
• A minimum of three (3) years’ relevant work experience, preferably working directly with victims of violence, abuse and trauma.
• Ability to meet the needs of a diverse client base, through knowledge of and application of diversity, equity and inclusion (DEI), trauma-informed, anti-oppressive, anti-racist and cultural competency practices.
• Demonstrated commitment to equity, anti-oppressive practice and culturally responsive service delivery, grounded in an understanding of how systemic barriers and social inequalities affect children, youth, and families.
• Strong self-awareness, an ability to reflect on personal bias and privilege and experience providing culturally safe, trauma-informed support.
• Understanding of the Child & Youth Advocacy Model and some experience collaborating with teams of multidisciplinary professionals (MDT) and community partners.
• Awareness of the variety of different types of traumas (e.g., sexual, physical) and trauma-experiences (e.g., race and gender-based trauma) that may be experienced by children, youth and families.
• Ability to respond to crisis situations, screen for suicidality or other high-risk concerns and develop safety plans.
• Sound knowledge of the Child, Youth and Family Services Act.
• Some knowledge of the judicial system and services available to victim/witnesses and their families.
• The ability to employ self-care strategies and maintain a positive attitude in relation to potentially stressful situations.
• Excellent interpersonal, written and organizational skills and the ability to work on multiple tasks and deadlines in a fast-paced environment.
• Proficient computer skills and experience with client databases and electronic health records.
• Demonstrated flexibility, judgement, initiative, confidentiality and a strong work ethic.
• Satisfactory clearance under the Vulnerable Sector Screening process.

Skills

• Crisis intervention
• Case management
• Diversity, equity and inclusion (DEI)
• Trauma-informed practices
• Anti-oppressive practices
• Anti-racist practices
• Cultural competency
• Culturally safe support
• Child & Youth Advocacy Model
• Multidisciplinary team (MDT) collaboration
• Community partner collaboration
• Trauma awareness
• Safety planning
• Child, Youth and Family Services Act knowledge
• Judicial system knowledge
• Self-care strategies
• Interpersonal skills
• Written communication skills
• Organizational skills
• Computer proficiency
• Client database experience
• Electronic health records experience
• Flexibility
• Judgement
• Initiative
• Confidentiality
• Work ethic

Location

• Toronto

Work Type

• On-site
• Full-time

Experience Level

• Minimum of three (3) years’ relevant work experience

Education Level

• BSW or equivalent degree or diploma

Benefits

• Comprehensive health and dental benefits, including health, dental, vision, paramedical, long-term disability and life insurance.
• RRSP program with guaranteed and matching employer contributions after two years of continuous service.
• Annual Health Spending Account for health and wellness expenses.
• Employee and Family Assistance Program, including counselling and wellness supports for employees and their immediate family members.
• Agency-sponsored social and team engagement events.
• Internal and external learning and professional development opportunities to support current roles and future growth.
• Generous paid time off, including: 3 weeks vacation, 9 sick days, 6 personal obligation days, 3 religious/cultural observance days and 3 self-care days.

About the Company

• Boost Child & Youth Advocacy Centre (Boost CYAC) is a registered charity that provides a range of services to children, youth and families, who have experienced abuse or violence, within the City of Toronto.
• We provide individual, group, family and community services that include trauma counselling, advocacy and support services during child abuse investigations, court support and accompaniment services and abuse and violence prevention materials and training.
• Boost CYAC is accredited by the Canadian Centre for Accreditation, an independent non-profit organization that offers accreditation specifically tailored to community-based health and social services across Canada.

Equal Opportunity

• Boost CYAC is an equal opportunity employer and is strongly committed to a workforce that reflects the diversity of the populations we serve. We encourage applications from individuals from all cultures, racialized communities, abilities, diverse sexual and gender identities and others who may contribute to the further diversification of ideas.
• Boost CYAC is committed to providing accommodation in all aspects of the recruitment and hiring process under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). The Manager of Human Resources will work with applicants to arrange reasonable and appropriate accommodation at any stage of the recruitment and hiring process.