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About the Role
North Austin Animal Hospital is seeking established full-time veterinary receptionists who bring creative ideas, critical thinking abilities, and a willingness to excel. This role offers a chance to be part of a special team committed to unparalleled patient care and exceptional customer service.
Responsibilities
- Greet clients and patients with warmth and professionalism.
- Answer phones, route calls appropriately, and respond to voicemails promptly.
- Schedule appointments and manage a multi-doctor calendar efficiently.
- Check patients in/out and ensure accurate client and patient information.
- Collect payments, process invoices, and review estimates with clients.
Requirements
- Critical thinking, curiosity, and a can-do attitude.
- Reliability and professionalism in a fast-paced setting.
- Commitment to compassionate medicine and a great client experience.
- Excellent communication skills.
- Attention to detail and organizational skills.
Skills
- Critical thinking
- Curiosity
- Can-do attitude
- Reliability
- Professionalism
- Communication skills
- Attention to detail
- Organizational skills
Location
- North Austin Animal Hospital
Work Type
- Full-time
Experience Level
- Established experience as a veterinary receptionist
Salary/Compensations
- Negotiable and based on experience
Benefits
- Flexible compensation reflecting skillset and future performance
- 401(k) matching
- Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Tuition Support Program (full-time only)
- Referral bonus program
- Health Insurance (medical, dental, and vision for full-time only)
- Supplemental insurance (accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance for full-time only)
- Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service; does not apply in states with paid family leave programs)
- Sick Time / Paid Time Off
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
- Quarterly Team Rewards Bonus Program
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
- Six paid holidays (full-time only)
- Employee Assistance Program
- Employee discount program
About the Company
- North Austin Animal Hospital is a well-established practice committed to unparalleled patient care and exceptional customer service.
- The company fosters a supportive, team-first culture with a 'better together' philosophy.
- They strive to cross-train and educate staff for growth paths.
- Leadership listens and invests in employee development, offering mentorship, continuing education, and career pathways.
Equal Opportunity
- Diversity, equity, inclusion, and belonging are core values at North Austin Animal Hospital and Vetcor.
- Committed to building and sustaining an inclusive and equitable working and learning environment for all employees.
- Strives for a workplace culture where employees are authentic, feel belonging, and are empowered to reach their highest potential.